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Lounge Assistant Manager, Air Canada

@ RA

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Dorval, Québec

Temps plein3+ ans d’expérience
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SIGNAUX

En bref

RA, an Air Canada lounge operator at Dorval airport, is hiring a Lounge Assistant Manager for a full-time role running day-to-day operations across three lounges. The work covers staff direction, scheduling, budgets, complaints and quality and health and safety compliance. Shifts may include evenings and weekends from 3 pm to midnight, with parking included.

Responsabilités :

  • Gérer les opérations quotidiennes des trois salons
  • Coordonner l'horaire du personnel
  • Gérer les coûts selon le budget
  • Résoudre les plaintes et demandes
  • Assurer la conformité aux politiques de qualité et de santé et sécurité

Résumé des exigences :

  • 3 ans d'expérience pertinente en restauration ou hôtellerie
  • Expérience de gestion et d'encadrement du personnel
  • Excellentes habiletés en service à la clientèle
  • Connaissances de base en finances et budget
  • Communication écrite et verbale en français et en anglais
  • Habiletés d'organisation, de gestion du temps et de leadership

Outils et compétences

SchedulingRegulatory complianceQuality assuranceFood service operationsCoachingCustomer serviceInterpersonal skillsBudget managementCommunication skillsTime managementLeadership
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-10-08
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineHôtellerie et tourisme
Expérience3 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairesoir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailChez les clients, Restaurant ou cuisine
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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ChampValeur
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Description

Location: Air Canada Lounges Airport, Dorval (parking included)

Schedule: May include evenings and weekends (3 pm to midnight)

Now, if you were to come on board as an Lounge Assistant Manager, we’d ask you to do the following for us:

  • Manage the day-to-day operations of the three lounges with the Manager by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
  • Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
  • Manage costs to stay within unit budget
  • Resolve requests, complaints, and concerns
  • Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
  • Manage, coach, and develop unit staff to achieve unit and team goals

Think you have what it takes to be our Assistant Food Service Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • 3 years’ relevant experience within food service or hospitality industry
  • Past experience with managing, supervising, coaching and developing others
  • Strong customer service and interpersonal skills
  • Basic financial and budgeting skills
  • Solid written and verbal communication skills in French and English
  • Proven organizational, time management and leadership skills

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