NOC 13112 - Medical administrative assistants

Job Summary

Provide administrative support in a clinical setting, managing patient appointments, records, and communications. Work collaboratively with health care teams to ensure efficient office operations and high-quality patient service.

Number of Positions

4

Main Duties

• Schedule and confirm patient appointments and manage clinicians' calendars.
• Greet and register patients, collect and update demographic and health information.
• Maintain and update electronic medical records and paper files, ensuring accuracy and confidentiality.
• Process billing, prepare invoices, submit insurance claims, and follow up on outstanding accounts.
• Answer, screen and triage incoming calls; coordinate referrals and communicate with patients and healthcare providers.
• Prepare reports, correspondence, and clinical documentation and provide general administrative support to clinical staff.

Requirements

• Secondary school diploma or equivalent.
• Post-secondary certificate or diploma in medical office administration, health administration, or a related field.
• Minimum one year of experience in a medical office, clinic, or similar health care setting, or equivalent combination of education and experience.
• Proficiency with electronic medical records (EMR) systems and common office software (word processing, spreadsheets, email).
• Working knowledge of medical terminology, basic billing practices, and insurance claim procedures.
• Ability to handle confidential patient information and comply with privacy and record-keeping regulations.

Required Skills

• Appointment scheduling and time management.
• Electronic medical records (EMR) operation and data entry accuracy.
• Familiarity with medical terminology.
• Basic billing and insurance claim processing.
• Strong verbal and written communication and customer service skills.
• Attention to detail, organization, and commitment to confidentiality.

Benefits

Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

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About GTR Worldwide

We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement.

At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.

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