Regional Director of Operations - Long Term Care - Ontario

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing:

Reporting to the National Vice President, Operations, we are seeking to fill the Regional Director of Operations (RDO). The RDO will lead long term care homes in Ontario. The successful candidates will be tasked with delivering Sienna’s shared vision and realizing financial, operational, and team performance goals. These roles are instrumental in steering our Sienna operations towards excellence, aligning with Sienna’s commitment to quality and service.

How You’ll Succeed: You will be a welcome member of the Sienna Senior Leadership team, working proactively to drive best in class performance:

• Provide overall operational leadership to assigned Care Communities, leading and supporting the Executive Directors of respective Care Communities in achieving all key performance standards
• Demonstrate financial leadership by managing budgets and monitoring long-term strategic fiscal plans, including ensuring sufficient resources and equipment are available through budget preparation, maintenance and the hiring of appropriate and adequate staffing levels.
• Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care and strengthen team member engagement.
• Shape and champion new initiatives to anticipate current & future needs of seniors and their families.
• Ensure compliance with all relevant legislation including but not limited to: Ministry Acts and regulations, Sienna policies and procedures & collective
• Ensure risk management activities take place to reduce and control potential or actual risks to the safety, security and health of all individuals, and to the safety and security of the Care
• Actively engage with colleagues, community partners and regulatory bodies to consistently achieve results.
• Drive organizational change to effectively anticipate and respond to the needs of residents and their families, leaders, team members and community stakeholders/partners.
• Align and build an effective leadership team by articulating expectations and inspiring commitment & performance.
• Attract and retain the best leadership talent.

Who you are: This is an opportunity to build and implement a highly successful operational plan for an organization that is dedicated to meaningful work and values seniors living life with comfort, dignity, and respect. Education and experience should come from the health sector where you have led large teams, worked in a fast-paced environment and worked with multiple internal and external stakeholders.

• A university graduate, with 3-5 years’ experience in a leadership role.
• An exceptional leader with operational knowledge, strong business acumen and has a demonstrated track record of delivering results and continuously improving performance.
• Possess strong financial judgement, including P&L experience in developing, monitoring and reporting on annual operating and capital budget.
• Sound knowledge of Long-Term Care Communities Provincial Regulatory Framework.
• A strong bias for customer service, specifically a passion for seniors and senior living.
• A collaborative senior leader that seeks diverse input from multiple sources and can flex their leadership style when faced with obstacles.
• Powerful communication and executive presentation skills.

What you need to know:

• Any offer of employment will be conditional upon a criminal background and references check.
• Extensive Travel within Province and Travel within Canada based on Operational/Business requirements.
• This posting is for an existing vacancy.
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.