Regional Hygiene Insurance Services Leader

Regional Hygiene Insurance Services Leader/ Senior Project Manager

GTA, ON

Annual Salary Range - $90,000-$150,000 CAD

Are you ready to apply your experience with environmental consulting/project management and Insurance Services to take it to the next level? We’re looking for an experienced Senior Project Manager in hygiene services to join Pinchin’s Insurance Services team in the GTA-ON Region.

Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in claims support, environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight.

At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments.

Pinchin is seeking a Senior Project Manager and Regional Insurance Services Leader for our Hygiene group in the GTA-ON Region. This new role reports to the Regional Director, Indoor Environmental Quality.

Department Overview

Pinchin’s Insurance Services Team is a key pillar of our Strategic Plan and offers strong career growth opportunities as the team continues to expand nationally. In this hybrid role, you will lead the Region’s Insurance Hygiene Practice and the projects arising from Insurance losses, applying technical hygiene expertise while navigating insurer requirements. The ideal candidate thrives in fast‑paced environments, enjoys managing projects from start to finish, and is motivated to build and lead high-performing project teams while delivering responsive, high‑quality service to Insurance clients.

Your Impact

• Project Management for Insurance Losses: Manage environmental projects including catastrophic events (CAT), from initial assessment through remediation and close-out, ensuring timely and on-budget delivery.
• Technical Leadership: Lead project execution within your area of expertise and provide technical direction to project teams across the region on Insurance-related work.
• Regional Leadership Insurance: Serve as the Regional Insurance Services Leader, coordinating and overseeing Insurance services projects across all technical disciplines.
• Primary Contact for Insurance Projects: Serve as the go-to resource for job setup, ATP/contracting issues, rates, templates, billing, and invoicing review for Insurance projects.
• Client Coordination and Proposal Development: Manage client communication, prepare proposals and budgets, and supervise subcontractors and remediation activities to ensure smooth project delivery.
• Team Mentorship: Provide direction and training to technologists and junior staff on-site, ensuring adherence to Insurance protocols and reviewing reports for accuracy and completeness.
• Quality Assurance and Compliance: Maintain QA/QC standards and ensure all deliverables comply with provincial regulations and insurer-specific requirements.
• Key Driver for Business Development in Region: Grow Insurance Services by building client relationships, pursuing new opportunities, and supporting marketing initiatives at regional and national levels.
• Sense of Urgency and Client Commitment: Demonstrate a strong sense of urgency and commitment to assisting clients when emergencies occur. Maintain flexibility and responsiveness as Insurance losses can happen at any time. Work with the other Insurance Service Leaders to manage the region’s emergency response program, partnering with national leadership to further develop and strengthen it.
• CAT Event Resource Planning: Collaborate with regional and national leadership to plan and allocate resources for catastrophic event response.
• Project Administration and Financial Management: Manage work-in-progress, invoicing, and accounts receivable, ensuring clear, accurate billing and proactive communication on scope changes.

What you'll bring to Bring to Pinchin

The ideal candidate brings a strong combination of technical expertise, accountability, and client‑focused mindset, with a genuine interest in delivering responsive, high‑quality outcomes in Insurance Services.

• Education & Credentials: Degree or diploma in Environmental Science, Engineering, Occupational Health & Safety, or related field. Professional designations (EIT, P.Eng., CET/AScT, CIH/ROH, CRSP/CRST, EP) are strongly preferred.
• Experience: 12+ years in environmental consulting, including 8+ years in project management and 6+ years working with Insurance adjusters/restoration contractors.
• Technical Knowledge: Skilled in water loss and mould investigations, smoke and fire damage assessments, hazardous materials surveys, remediation, and post-disaster IEQ investigations. Familiarity with building systems and current provincial/federal regulations.
• Project Management: Proven ability to manage multiple projects under tight timelines, maintain budgets, and resolve issues proactively.
• Client Service & Communication: Strong written and verbal skills; able to deliver clear reports and reassure clients during stressful situations. Bilingualism (English/French) is considered an asset.
• Leadership & Teamwork: Proven experience building, leading, and mentoring multidisciplinary teams to deliver complex Insurance projects.
• Adaptability & Resilience: Comfortable in fast-paced, unpredictable environments; willing to travel and respond to urgent situations outside normal hours.
• Safety Focus: Committed to health and safety best practices, with relevant training and diligence in hazard assessments and PPE.
• Business Acumen: Understanding of Insurance processes and financial targets, with a focus on service quality and profitability.

For Current Employees

Current employees are encouraged to speak with their HR Advisor for information on the application process.

Compensation and Assessment

Pay ranges are listed as required by law. Final compensation reflects each candidate’s education, experience, qualifications, and work location.

As part of our recruitment process, we use AI technology to support a fair and consistent evaluation of all applicants.

What makes Pinchin different?

We offer competitive salaries and great benefits. What sets Pinchin apart is our commitment to people and purpose. You will join a team that values curiosity, integrity, and learning. You will grow alongside supportive leaders and subject matter experts who want you to succeed.

Step into a dynamic leadership role where you’ll mentor talented professionals, benefit from competitive compensation and extended coverage from day one, enjoy an RRSP Matching Program and annual bonuses, engage with expert led problem solving networks, and thrive in a flexible, supportive environment dedicated to recognizing and developing senior level expertise.

Explore our offerings: Pinchin Benefits

Additional Information

• Some positions may involve online testing during the recruitment process.
• Depending on the assignment, clients may require Government security screening, criminal record verification, or periodic drug and alcohol testing. Depending on the requirements of the position, preference may be given to candidates who are able to efficiently qualify for Government security clearances. (Verification of background information over the previous five years including Canadian residency.)
• No agency phone calls please.
• We thank all applicants for their interest. Only those selected for an interview will be contacted.

We are committed to employment practices that support a diverse and inclusive workplace. If you require reasonable accommodation during the recruitment process, please let us know.

If you require reasonable accommodation during the recruitment process, please let us know.

We make buildings and environments better.