Senior Business Analyst - Identity Management

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

We are seeking a highly skilled Senior Business Analyst to join our Identity Management team, dedicated to enhancing the security and user experience of our systems. This role emphasizes advanced strategic insight, leadership, and comprehensive knowledge of identity management principles.

Requirements Analysis & Stakeholder Engagement:

• Develop and present IAM roadmaps that align with clients' business objectives, establishing a clear strategic direction for effective identity management solutions.
• Lead the requirements gathering process, eliciting and analyzing needs from diverse stakeholders including executive leadership, IT teams, and end users.
• Conduct in-depth analysis of business processes, identifying areas for improvement while aligning them with industry best practices.

Documentation & Solution Development:

• Create and maintain detailed documentation, including business requirements documents, functional specifications, process flows, and user stories.
• Collaborate with cross-functional teams to design and support the development of innovative identity management solutions.

Project Coordination & Leadership:

• Lead and facilitate IAM assessments, identifying gaps and opportunities in client identity management processes.
• Oversee project timelines and resources ensuring milestones are met while managing expectations of stakeholders.
• Mentor junior analysts and team members, providing guidance and support throughout the project lifecycle.

User Training & Change Management:

• Develop and implement training programs to facilitate smooth transitions to new processes and systems.
• Advocate for change management best practices, ensuring user adoption and satisfaction.

Continuous Improvement:

• Drive continuous improvement initiatives by assessing current practices and recommending enhancements to improve efficiency and effectiveness in identity management.

• A relevant bachelor’s degree;
• A minimum of 5 years of experience in business analysis, with a focus on identity management or related fields.
• Exceptional analytical skills and problem-solving abilities.
• Advanced proficiency in Microsoft Office Suite, with experience in data analysis and visualization tools.

Desired Skills:

• Strong knowledge of identity management concepts and best practices.
• Excellent communication and interpersonal skills to engage effectively with various stakeholders.
• Proven ability to lead projects and work collaboratively in diverse teams.
• Familiarity with Agile methodologies and project management frameworks.

KPMG Ontario Pay Range Information

The expected base salary range for this position is $86,000 - $131,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.