Senior Storage & Backup Administrator

This opportunity is located in Calgary

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for:

We are seeking an experienced Senior Storage & Backup Administrator to join our Infrastructure team working out of our Calgary ofice. The ideal candidate will have strong expertise in NetApp Storage Administration and experience supporting Commvault or equivalent enterprise backup and recovery platforms, along with solid knowledge of VMware, Linux, Windows, and enterprise infrastructure technologies.

The successful candidate will be responsible for managing, optimizing, troubleshooting, and supporting enterprise storage and backup environments while ensuring high availability, performance, security, and operational excellence.

What you’ll do:

Storage Administration

• Administer and support NetApp ONTAP and StorageGrid environments.
• Manage storage provisioning, aggregates, volumes, LUNs, quotas, exports, and SMB(CIFS)/NFS shares.
• Configure and maintain Snapshot, SnapMirror, SnapVault, and replication technologies.
• Perform storage capacity planning, forecasting, and optimization.
• Monitor storage performance and troubleshoot latency, throughput, and capacity and utilization issues.
• Support storage migrations, upgrades, technology refreshes, and SW/FW lifecycle management.
• Implement and maintain storage security and compliance best practices.
• Manage storage through ONTAP System Manager, Active IQ, and related monitoring tools.
• Participate in disaster recovery planning and testing activities.
• Collaborate with server, virtualization, database, cloud, and application teams.

Backup & Recovery Administration

• Administer and support Commvault as well as a small legacy NetBackup footprint.
• Configure backup and archive policies, retention schedules, recovery plans, and replication strategies.
• Perform backup, restore, and disaster recovery operations for physical, virtual, cloud, and NAS workloads.
• Monitor backup success rates and troubleshoot backup failures.
• Conduct periodic restore testing and recovery validation exercises.
• Support backup platform upgrades, patching, and ongoing optimization.

What you bring:

• Excellent verbal and written communication skills to effectively interact with end users, team members, other groups and vendors.
• Keen interest and understanding of Security and Cyber Security concepts, and how they pertain to the infrastructure landscape.
• Knowledge of and experience using and supporting NetApp
• Ability to Independently take on work to deliver the enterprise program which require a strong understanding of core concepts in Vmware, NetApp Storage and backup Technologies.
• Strong skills in troubleshooting/support, and an ability to stay calm under pressure.
• May be expected to engage on Service Requests/Incident/Changes/Problems that are escalated to the team in ServiceNow both regarding program activities and regular day-to-day as time permits.
• After business hours or evening or weekend shifts of work may be required as patching is often completed after hours for systems/servers.
• Participate in team On-Call Rotations (24 x7) and workday escalations involving complex problem-solving for incident resolution.
• A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities
  
  • Self-driven career development programs
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs
  
  • Employee & Family Assistance Program
  • Virtual Healthcare
  • Cognitive Behavioural Therapy (CBT)
  • Low or no-cost fitness membership
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
  • An inclusive and diverse workplace where you can bring your whole self to work.

Work Arrangement: Team members work from the office full-time to support collaboration, learning, and connection across the business.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 339721

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology