Strategic Business Consultant I

About Us

Appficiency is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation, and AI. We're a proud Oracle NetSuite Alliance Partner; Salesforce Crest Partner; Microsoft Gold Certified Partner, and much more: our evolution has taken us well beyond a single platform, making us a multi-technology advisory and implementation partner across ERP, CRM, cloud platforms, and AI-driven solutions. What sets us apart is a "technical-first" approach, teams who understand both business logic and deep system architecture paired with a genuine belief that our people are our greatest strength, and that's who we invest in first.

The Opportunity

As a Strategic Business Consultant I, you will partner with clients to understand their business processes and translate those needs into practical, cloud-based solutions, collaborating cross-functionally with internal teams and client stakeholders to scope, design, and deliver projects. You will adapt quickly to the unique challenges each engagement presents, applying creative problem-solving while communicating clearly and effectively with clients and colleagues across diverse cultures and time zones. Your role spans the full project lifecycle — from discovery through implementation — contributing both business and technical insight, and you will continuously build your knowledge of best practices and emerging technology to bring added value to every client engagement.

What You’ll Do

• Assist senior consultants in providing exceptional support to clients and project teams.
• Collaborate with a senior consultant to understand, validate, and document client business requirements, mapping them to NetSuite functionality.
• Contribute to requirements gathering, documentation, NetSuite buildout and validation/demos, testing, and user training.
• Develop a thorough understanding of Appficiency's project delivery methodology.
• Regularly engage with senior executives and functional leaders to ensure alignment and effective communication.
• Become proficient in the NetSuite application and its capabilities.
• Support clients in the design and implementation of their enterprise architecture.
• Participate in the design, build, and testing of system integrations between clients' business systems.
• Assist in the ongoing maintenance and management of integration projects to ensure long-term success.

What You’ll Bring

• 1-2 years in a professional services, functional or technical consulting role preferably in an Enterprise Resource Planning, CRM or e-commerce space
• Experience with Software As A Service (SAAS), IT, software or specific business model (i.e. distribution, manufacturing, retail, media & advertising) implementations
• A Bachelor’s degree preferably in Software Engineering, Finance, Accounting or related field or equivalent work experience
• Experience on the NetSuite platform is highly recommended
• Proven track record of developing and maintaining profitable and referenceable customer relationships
• Ability to think strategically and align client business pain points to solution options and implementation approach
• Excellent verbal and written communication skills
• Exceptional analytical and problem solving skills
• Ability to work well in a fast-paced environment and deal with changing priorities
• Familiarity with cloud computing technologies
• Travel to client locations as needed.
  
• Has Construction background
• Candidates residing in Vancouver are preferred
  

What will set you apart

• Strong analytical and problem-solving skills, with the ability to understand, validate, and document business requirements
• Genuine interest in learning NetSuite, with the drive to become proficient in its functionality
• Excellent communication skills, comfortable engaging with senior executives and functional leaders
• A collaborative mindset — able to work closely with senior consultants and cross-functional project teams
• Adaptability and eagerness to learn Appficiency's project delivery methodology

What Success Looks Like

• You've built a solid working knowledge of NetSuite and can confidently support requirements gathering, buildout, and testing activities
• Senior consultants and project teams trust you to accurately document and validate client business requirements
• Clients and stakeholders view you as a responsive, reliable point of contact who communicates clearly and professionally
• You've internalized Appficiency's project delivery methodology and apply it consistently across engagements
• You're contributing meaningfully to integration projects — from design and testing through ongoing maintenance — with growing independence