Publié il y a 60 mois
Technical Support Engineer
@ Yoush Consulting
Toronto, Ontario
En bref
Yoush Consulting is hiring a full-time Technical Support Engineer for a Canadian start-up in Toronto (remote arrangement). The role provides technical support to clients, builds self-help content, and maintains company IT systems, with occasional testing and product work.
Responsabilités :
- Respond to customer support requests in a timely manner
- Investigate and resolve technical issues before escalation
- Develop user documentation, knowledge base and self-help content
- Install, configure and maintain company products and IT systems
- Contribute to product testing and development on occasion
Résumé des exigences :
- Excellent English communication, verbal and written
- Experience in technical support, server administration or other IT fields
- Scripting skills in Python, Perl or Bash
- Knowledge of HTTP(S), SMTP, TLS and DNS
- Experience configuring Linux and Windows servers
Outils et compétences
Source et dates
Type de source non vérifié · zoho
- Date publiée par l’employeur
- 2021-12-08
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Yoush Consulting
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Subject Matter Experts for the Digital age
Description complète de l’entreprise
Welcome to Yoush Consulting: Your Trusted IT Project Management and Staff Augmentation Partner. With over two decades of industry experience, we have been successfully serving the needs of Small and Mid-Size (SMB) companies across various sectors. Our mission is simple: to help organizations deliver seamless IT projects by bridging the skills gap and providing expert IT professionals.
- Abonnés LinkedIn
- 1 638
- Personnes associées sur LinkedIn
- 4
- Bureaux déclarés
- 7030 Woodbine Ave, suite 500, Markham, Ontario L3R 6G2, CA
- Catégories d’activité
- Information Technology
- Consulting
- Software
- Business Intelligence
- Autres noms enregistrés
- Yoush Consulting
- Spécialités
- Application Development
- Data Services
- Business Intelligence
- Quality Assurance
- IT Staffing
- IT Staff Augmentation
- Big Data Architect
- Data Analytics
- Artificial Intelligence
- Project Management
- Cloud Solutions
- and Business Analyst
- Le profil indique une agence de recrutement
- Oui
Welcome to Yoush Consulting: Your Trusted IT Project Management and Staff Augmentation Partner. With over two decades of industry experience, we have been successfully serving the needs of Small and Mid-Size (SMB) companies across various sectors. Our mission is simple: to help organizations deliver seamless IT projects by bridging the skills gap and providing expert IT professionals.
| Champ | Valeur |
|---|---|
| Secteur | IT Services and IT Consulting |
| Taille | 11-50 employees |
| Siège social | Markham, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Spécialités | Application DevelopmentData ServicesBusiness IntelligenceQuality AssuranceIT StaffingIT Staff AugmentationBig Data ArchitectData AnalyticsArtificial IntelligenceProject Management |
| Offres sur Jobsy | 61 |
| Voir la page |
Yoush Consulting is excited to partner with a Canadian start-up to help build their next global success. We are hiring the best talent in Information Technology in Toronto, and across several European countries. If you wish to be part of a global success story building life changing technologies that help millions of people living a healthier life, then you must contact us.
Technical Support Engineer (Perm "Toronto-REMOTE")
This is a central and dynamic position within the organization. The candidate will provide technical support to current and prospective clients, contribute to the development of self-help content, and provide technical support related to company IT systems. Great communication, time management, and social skills are essential as you will be responsible for managing a variety of support matters while providing excellent “customer” service. You may be asked to contribute to the software testing or bug fixes, and installing and configuring company products.
Responsibilities
o Respond to incoming support requests from customers in a timely manner
o Investigate and resolve technical support issues prior to escalation
o Develop user documentation, knowledge base, and other self-help content
o Provide pre-and post-sales technical support to sales and marketing staff
o Be proactive and help customers plan for their needs and future demand
o Install, configure and maintain company products and IT systems
o Contribute to product testing and development activities on some occasions
Qualifications
o Must have excellent English communication skills; both verbal and written
o Must have experience in technical support, server administration, or other IT fields
o Ability to troubleshoot web application using Chrome DevTools or similar tools
o Demonstrable skills with scripting languages such as Python, Perl, or Bash
o Working knowledge of networking protocols, such as HTTP(S), SMTP, TLS, and DNS
o Experience with configuring Linux and Windows server environments
o Experience with server virtualization, configuration, and maintenance
o Experience with database administration
Nice-to-have
o Experience using or developing software for medical imaging
o Experience with using software development tools and methods (source control, unit testing, bug tracking, continuous integration, etc.)
o Thorough understanding of the latest security principles, techniques, and protocols
o Good problem-solving skills and ability to work under pressure
o Ability to participate in multiple projects concurrently
o Excellent communication skills (verbal, written, and presentation)
o Ability to understand new technologies quickly is essential
o Good interpersonal skills and customer-focused mindset
Requirements
Qualifications
o Must have excellent English communication skills; both verbal and written
o Must have experience in technical support, server administration, or other IT fields
o Ability to troubleshoot web application using Chrome DevTools or similar tools
o Demonstrable skills with scripting languages such as Python, Perl, or Bash
o Working knowledge of networking protocols, such as HTTP(S), SMTP, TLS, and DNS
o Experience with configuring Linux and Windows server environments
o Experience with server virtualization, configuration, and maintenance
o Experience with database administration
Nice-to-have
o Experience using or developing software for medical imaging
o Experience with using software development tools and methods (source control, unit testing, bug tracking, continuous integration, etc.)
o Thorough understanding of the latest security principles, techniques, and protocols
o Good problem-solving skills and ability to work under pressure
o Ability to participate in multiple projects concurrently
o Excellent communication skills (verbal, written, and presentation)
o Ability to understand new technologies quickly is essential
o Good interpersonal skills and customer-focused mindset
Journal
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