Administrative Assistant - Cityplace Dental Group

Get to Know Us:

Discover the premier dental destination in downtown Winnipeg at Cityplace Dental Group, where Drs. Murad Zaman, Sunny Virdi, and Todd Honcharik provide exceptional and convenient dental care. With over 30 years of dedicated service to downtown Winnipeg, our clinic is committed to conservative yet effective procedures to ensure optimal treatment outcomes for our patients. Step into our state-of-the-art facility, which underwent a remarkable transformation in March 2020, expanding from 900 to over 3,300 square feet.

Experience modern dentistry in a soothing and patient-friendly environment unlike any other dental clinic in the area. Join us at Cityplace Dental Group and elevate your dental career in the heart of Winnipeg's bustling downtown scene, backed by our outstanding 4.9-star review rating from our satisfied patients.

Schedule: Monday to Friday, 7:45 AM – 4:30 PM.

What Sets Us Apart:

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.