Première détection par notre source: à l’instant
Agent Aspire Amex Lounge ($20.40/h) YUL
@ Swissport
Dorval, Québec
SIGNAUX
En bref
Swissport is hiring a full-time Lounge Agent for its Aspire Lounge at Montréal-Trudeau airport (YUL), paying $20.40 per hour. The role covers guest check-in and eligibility, buffet and bar service, restocking, table cleaning and lounge upkeep on a rotating schedule that can start as early as 3 am and include nights, weekends and holidays.
Responsabilités :
- Greet passengers and verify lounge access eligibility
- Serve guests at the buffet, bar and lounge areas
- Restock buffet, shelves and coolers, and assist with inventory
- Clean tables, collect dishes and complete washroom and area checks
- Monitor alcohol consumption and follow health and safety rules
Résumé des exigences :
- High school diploma or GED equivalent
- Relevant customer service experience
- Strong spoken and written French and English
- Hospitality or F&B experience an asset
- Available 40 hours a week on rotating shifts including early mornings, nights, weekends and holidays
- Ability to stand for long periods
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-15
- Mise à jour du dossier source
- 2026-11-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | jour, soir, jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Position | Surtout debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English, French |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Régime de retraite, Aide au transport en commun, Formation payée, Uniforme fourni |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Swissport
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 14 |
Description
As aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.
If you have a passion for hospitality, enjoy meeting new people, and enjoy giving customers a great start to their travels in a bustling & exciting airport setting, then this is the role for you! Swissport operates 50+ airport lounges across the world under the brand name of “Aspire Lounges”.
Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi, and a fantastic experience before their flight, no matter the reason for the journey.
Job Summary
The Lounge Agent will take care of the operations on a rotation basis related to the check-in process at the lounge, overseeing the buffet, replenishing the buffet, servicing guest requests, and cleaning up tables after client use.
Your activities
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.
If you have a passion for hospitality, enjoy meeting new people, and enjoy giving customers a great start to their travels in a bustling & exciting airport setting, then this is the role for you! Swissport operates 50+ airport lounges across the world under the brand name of “Aspire Lounges”.
Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi, and a fantastic experience before their flight, no matter the reason for the journey.
Job Summary
The Lounge Agent will take care of the operations on a rotation basis related to the check-in process at the lounge, overseeing the buffet, replenishing the buffet, servicing guest requests, and cleaning up tables after client use.
Your activities
- Always provide the passengers with an exceptional level of customer service
- Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and helping to maintain customer loyalty
- Verify guest eligibility for lounge access based on membership status, ticket class, or other criteria
- Address guest inquiries and resolve any issues or complaints promptly and professionally
- Document guest feedback and report any incidents or maintenance needs to the Lounge Manager
- Responsible for restocking shelves and coolers; assisted with inventory check
- Collect dirties and support the back of the house, and ensure washroom checks are done
- Prepare and handle duties, and monitor the alcoholic consumption of customers
- Help serve customers in different areas of the lounge and bar
- Carry out regular checks of all areas of the lounge to ensure a professional image, and follow up with maintenance works
- Ensure proper cleaning procedures are followed, and that personal protective equipment (PPE) is worn at all times during the shift. Employees are expected to follow all health and safety regulations, enforced and updated by the company
- Other duties assigned as directed by the Lounge Supervisor
- High School diploma or GED equivalent
- Available to work 40 hours a week and start as early as 3 am based on the lounge's staffing needs, but flexible to work on various shifts (days, evenings, nights, weekends, holidays)
- Strong communication skills in French & English, spoken and written
- Passionate about customer service and must have relevant work experience
- Experience in the Hospitality/F&B /F&B industry is an asset
- Self-motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply a flexible approach when required
- Communication and writing skills
- Ability to use computers and knowledge to work with Microsoft applications (Word, Excel, PowerPoint)
- Good organizational skills and the Ability to prioritize
- Positive attitude
- Ability to stand for long periods of time
- Competitive pay rate ($20/h)
- Paid training
- Group benefits (Insurance, RRSPs, etc.)
- Free parking
- Uniform
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
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