Arena Attendant - Casual

The City of Prince Albert is seeking to fill up to two (2) casual positions of Arena Attendant. This role, under the direction of the Arena Manager, plays a key role in ensuring the safe, clean, and efficient operation of the City’s Arena’s, while providing excellent customer service to patrons.

This position involves casual shift work during the winter months, with hours varying based on operational requirements. During the summer months, the position works on a full-time basis.

Major Duties and Responsibilities

• Perform daily maintenance and operation duties required in the normal operation of arena’s and grounds.

• Ice maintenance, including resurfacing, edging and repairing ice surfaces.

• Operate and perform minor maintenance in buildings, ice resurfacing equipment (ie Zamboni), boards, glass, nets, and other facility components, as required.

• Perform and record daily ice plant readings, weekly air quality and building safety checks.

• Assist with set up and take down of equipment for events, rentals and special programs.

• Monitor the security of the facilities.

• Required to determine if electrical, refrigeration and other mechanical systems are operating satisfactorily.

• Provide information to patrons regarding schedules, rules and facility services, ensuring a warm welcome and inclusive environment for all facility users.

• Address customer concerns and escalate issues as needed.

• Perform daily janitorial duties to ensure the cleanliness and upkeep of the facilities, including dressing rooms, washrooms, lobbies and spectator areas.

• Conduct routine inspections to identify hazards or maintenance needs and report issues to supervisor.

• Monitor, maintain and follow all safety standards and enforce facility rules and regulations as per the Occupational Health & Safety Act, Regulations, workplace safety procedures and municipal policies.

• Respond to emergencies, provide first aid when necessary, and document incidents appropriately.

• Will be required to work shiftwork.

• Perform other related duties as assigned.

Key Knowledge, Technical Skills and Abilities

• Understanding of arena ice maintenance, and general recreation facility upkeep.

• Knowledge of WHMIS, Occupational Health & Safety Regulations and municipal policies, having ability to identify and address safety hazards, equipment malfunctions or cleanliness issues.

• Basic understanding of ice resurfacing techniques.

• Previous ice resurfacing experience is an asset.

• Familiarity with First Aid, CPR, AED use and emergency response protocols.

• Understanding how to interact professionally with patrons, enforce rules and handle complaints.

• Strong interpersonal skills to work collaboratively with staff, supervisors and the public.

• Ability to work with minimal supervision.

• Capability to perform manual labour, lift heavy objects and work in varying temperatures.

• Ability to troubleshoot minor technical issues and respond effectively to emergencies.

• Good organizational skills and accuracy when documenting inspections, incidents and maintenance records.

• Ability to operate and maintain ice resurfacers, edger, and other facility-related equipment and install ice and perform ice maintenance.

Qualifications

• Grade 12

• Valid Driver’s License

Special Conditions

• Must successfully complete and maintain WHMIS certification

• Criminal Record check required

• May be required to obtain First Aid