Cage Cashier (Part-time) - Moncton (Bilingual ENG/FR)

Position Summary

Under the direction of the Cage & Count management and supervisory team, this position is responsible for preparing and completing of all Cage transactions and for maintaining and securing assets. Must work well within a team, excel at multi-tasking and display exceptional communication and interpersonal skills. Cage cashier contributes to a safe and welcoming work environment for all coworkers. Must respect and adhere to all policies and procedures, regulations and Internal Controls. Above all else, must embrace and be aligned with Casino New Brunswick’s culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

Responsible for the redemption of gaming vouchers in a pleasant and professional manner in compliance with cash handling procedures, internal controls, company policies and procedures and/or NB Lottery Gaming Corporation (NBGLC) policies and procedures; report any violations and escalate to the appropriate level as necessary

Process Jackpot payments

Balance Cash Float at the beginning and end of shifts, and keep working areas organized

Keep control over Cash Desk keys and ensure their return to the Cage Supervisor at the end of the shift

Complete Foreign Currency exchanges, buy backs and Travelers’ Cheques as per NBGLC policy

Complete currency exchanges and transactions, track player financial activities and complete required reports to comply with the Criminal Code of Canada Proceeds of Crime (Money Laundering), Terrorist Financing Act/Regulations and the NB Lottery Corporation policies and procedures

Ensure safety and security of employees and guests while providing prompt, courteous service to assure guests have an enjoyable gaming experience

Ensure all transactions are processed and recorded properly in the various electronic systems

Acquire and maintain a strong knowledge of all Cash Cage policies and procedures

Participate in a professional, constructive and supportive environment for all Casino staff with an attention to open communication and a team concept

Preserve Casino and guest confidentiality while at work and away from work

Other duties as assigned

Education and Qualification Requirements

High school diploma or GED equivalent

Two years cash handling experience in a customer service position

Ability to operate adding machines, currency counters and other related equipment

Working knowledge of computers

Professional attitude and appearance, strong interpersonal skills and a team player

Must possess excellent verbal, written and organizational skills

Dependable and reliable with a demonstrated commitment to service excellence

Bilingualism (Fr/Eng) is an asset

Must be at least 19 years of age or older

Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).

Work Environment Considerations

Regular back-office environment, fast paced with multiple priorities, deadlines and deliverables; requires extended period of standing, walking, bending and may lift up to 35 lbs.

The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.