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Publié il y a 29 jours

CAN Team Leader - British Columbia

@ Mountain Group

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Kelowna, Colombie-Britannique

18,85–19,25 $/hSur placeTemps plein
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En bref

Mountain Group is hiring a full-time Team Leader for a Mountain Warehouse store in British Columbia to lead retail staff, meet sales targets and deliver strong customer service. The role covers daily store operations, visual merchandising and health and safety, with a monthly bonus scheme and staff discount.

Salaire :

18,85 $–19,25 $ de l’heure

Responsabilités :

  • Coach, train and mentor the retail team
  • Run daily store operations, including opening and closing
  • Lead visual merchandising and shop floor standards
  • Drive team sales targets and KPIs
  • Resolve customer concerns and set service standards

Résumé des exigences :

  • Retail experience across stock control and visual merchandising
  • Strong leadership and motivational skills
  • Clear communication at all levels
  • Results-driven with a record of achieving goals
  • Problem-solving within company policy

Outils et compétences

Customer serviceMerchandisingCoachingCommunication skillsProduct knowledgeRetail operationsOpening and closing proceduresSales targetsGive constructive feedbackProblem solving

Avantages mentionnés

Congés payés
Source et dates

Site carrière / système de candidatures · pinpoint

Date publiée par l’employeur
2026-10-13
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauChef d’équipe
DomaineCommerce de détail
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur faible
LanguesEnglish
Avantages mentionnésCongés payés généreux, Prime de rendement, Rabais employé, Uniforme fourni, Allocation de télétravail

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Mountain Group

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ChampValeur
Offres sur Jobsy22
Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

  • Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
  • Drive continuous growth by coaching, training, and mentoring your team.
  • Keep your team informed and engaged through clear, open communication.
  • Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

  • Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
  • Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
  • Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
  • Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

  • Motivate your team to meet and exceed sales targets and KPIs.
  • Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

  • Set the standard for exceptional customer service and ensure it’s delivered consistently.
  • Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism.
  • Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

  • Passionate about delivering outstanding customer service.
  • A confident and reliable motivator, with a talent for inspiring others.
  • Experienced in all areas of retail, from stock control to visual merchandising.
  • A strong communicator who can engage at all levels and provide constructive feedback.
  • Proactive and results-driven, with a track record of setting and achieving goals.
  • Approachable, trustworthy, and a natural team player.
  • Skilled at problem-solving within company guidelines and policies.

What's in it for you?

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 6% vacation pay paid out biweekly
  • A stable, successful and supported environment
  • Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDCAN

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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