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Publié il y a 8 jours

Client Service Manager

@ Paladin Security Group

Toronto, Ontario

75k–90k $/anSur placeTemps plein3+ ans d’expérience
Postuler
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En bref

Paladin Security Group is hiring a full-time Client Service Manager to lead security programs across its health care and non-healthcare contracts in Toronto, Ontario. The role develops and runs security programs, schedules resources to meet contractual obligations, manages client and staff relationships, and oversees site training. The posting asks for a Class G driver's licence and 3 to 5 years of leadership experience as an asset.

Salaire :

75 000 $–90 000 $ par année

Responsabilités :

  • Develop, implement and evaluate security programs for contracts
  • Schedule resources to meet contractual obligations
  • Maintain relationships with clients and staff
  • Ensure site training and employee orientation programs are in place
  • Support Human Resources with interviews

Résumé des exigences :

  • 3-5 years of leadership experience (asset)
  • Class G driver's licence required
  • Strong leadership, social and organizational skills
  • Working knowledge of fire safety, building codes, security and privacy legislation
  • Proficiency in Microsoft Office
  • Ability to write reports and present proposals

Outils et compétences

Source et dates

Type de source non vérifié · classet

Date publiée par l’employeur
2026-11-01
Première détection par notre source
2026-11-07
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience en gestion3 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : modérés
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Permis de conduireexigé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Paladin Security Group

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Making the World a Safer & Friendlier Place

Description complète de l’entreprise

As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.

Abonnés LinkedIn
53 403
Personnes associées sur LinkedIn
5 693
Bureaux déclarés
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Autres noms enregistrés
  • Paladin Security Group Ltd
Spécialités
  • Security Guards
  • Specialized Security
  • Security Systems
  • and Investigations
Le profil indique une agence de recrutement
Non

As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…

ChampValeur
SecteurSecurity and Investigations
Taille10,001+ employees
Siège socialBurnaby, British Columbia
Type d’organisationPrivately Held
Fondée en1976
SpécialitésSecurity GuardsSpecialized SecuritySecurity Systemsand Investigations
Offres sur Jobsy339
LinkedInVoir la page
Description

Internal Posting Date: November 2nd, 2026
Internal Closing Date: November 6th, 2026

External Closing Date: December 4th, 2026

This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin health care and non-healthcare contracts in Toronto, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Job Description

  • Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group

  • Develops implements, maintains and evaluates the security programs for Paladin’s contracts

  • Oversees and schedule the appropriate resources to ensure all of the company’s contractual obligations are met

  • Takes ownership of staff and client issues and supports the timely response to both groups

  • Develops and maintains excellent relationships with the clients in the portfolio

  • Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations

  • Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio

  • Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met

  • Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Qualifications

  • 3-5 years of industry experience in a leadership position is considered an important asset

  • Class G Driver’s License is required

  • Excellent interpersonal and communication skills

  • High level of professionalism

  • Ability to write comprehensive reports and maintain proper records

  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy

  • Must have strong leadership, social interaction and organizational skills

  • Proficiency in Microsoft Office software

  • Ability to write and present proposals to large organizations

Why choose Paladin?

  • Industry-leading culture focused on people and service excellence.

  • Opportunities for growth and internal promotion.

  • Collaborative and supportive leadership environment.

  • Professional development and certification support.

  • Great Place To Work Certified™ 2026

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