Publié hier
Community Volunteer Income Tax Clinic Coordinator
@ Lakehead Social Planning Council
Thunder Bay, Ontario
En bref
Lakehead Social Planning Council is hiring a full-time Community Volunteer Income Tax Clinic Coordinator, 28 hours per week, on-site in Thunder Bay, ON. The coordinator runs daily clinic operations: scheduling appointments, organizing volunteer shifts, supporting volunteers and managing client flow. The posting asks for strong customer service, clear communication, organization, basic income tax knowledge and comfort with tax software.
Responsabilités :
- Oversee daily operations of the volunteer income tax clinic
- Schedule client appointments and volunteer shifts
- Support volunteers and respond to client inquiries
- Liaise with community partners and promote clinic services
- Maintain accurate records and collect data for reporting
Résumé des exigences :
- Strong interpersonal and customer service skills
- Clear, accessible communication
- Organizational and time management skills
- Basic income tax knowledge and numeracy
- Comfort with tax preparation software
- Experience in community programs or non-profit settings (asset)
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-12
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Services sociaux et communautaires |
| Heures par semaine | 28 |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | social services, community development, administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Lakehead Social Planning Council
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Company Description Lakehead Social Planning Council provides dynamic leadership to promote social change and strengthen the community. The organization focuses on building a better community through collaboration with partners, strategic alliances, and community engagement. It conducts social research and shares valid, reliable information to support informed decision-making by residents, agencies, and policymakers. Potential applicants will join a mission-driven organization that values inclusivity, evidence-based practice, and long-term community well-being.
Role Description The Community Volunteer Income Tax Clinic Coordinator is a 28 hour per week, on-site role based in Thunder Bay, ON. The coordinator oversees the daily operations of the volunteer income tax clinic, including scheduling appointments, organizing volunteer shifts, and ensuring efficient client flow. Responsibilities include supporting volunteers, responding to client inquiries, maintaining accurate records, and ensuring adherence to relevant guidelines and confidentiality standards. The role involves liaising with community partners, promoting clinic services, collecting data for reporting purposes, and identifying opportunities to improve service delivery. The coordinator contributes to a welcoming, respectful environment where community members can access free or low-cost income tax assistance.
Qualifications
- Candidates should possess strong interpersonal skills and customer service abilities to work effectively with diverse community members and volunteers.
- Candidates should possess clear and professional communication skills, including the ability to explain processes and requirements in an accessible manner.
- Candidates should possess an understanding of medical terminology and medicine if supporting clients whose tax situations relate to health or disability benefits (asset but not required).
- Candidates should possess organizational and time management skills to coordinate schedules, manage records, and meet reporting deadlines.
- Candidates should possess basic income tax knowledge, numeracy skills, and comfort working with tax preparation software or similar digital tools (training may be provided).
- Post-secondary education in social services, community development, administration, or a related field, or equivalent combination of training and experience, is beneficial.
- Experience working in community programs, volunteer coordination, or client-facing roles, preferably in a non-profit or social service setting, is an asset.
- Commitment to equity, inclusion, and confidentiality, with the ability to handle sensitive financial and personal information responsibly.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.