Country Manager, Canada

We Make Life More Rewarding and Dignified

Location: ​Ontario​
Department: ​Sales

Summary

The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and profitability. The Country Manager is responsible for all sales, marketing, legal, finance, administration and related functions for Hollister Limited, Canada. The Country Manager determines the strategic direction and provides overall leadership, ensuring that all goals are met. This leader also ensures Company culture leads to high Associate engagement.

Responsibilities

• Achieve financial targets including sales, margins, cash flow.
• Lead the sales function based on accurate planning and forecasts.
• Act upon monthly Profit and Loss (P&L) results and analyses.
• Approve planned margins of products, including promotions, programs and discounts.
• Use the Sales and Operations (S&OP) methodology to assure that products are delivered to customers and distributors as planned.
• Build strong relationships with customers and distributors.
• Manage Sales ERP for self and subordinates.

Strategy Development and Execution:

• Use in-depth understanding of the country to establish the strategic goals aligning them with the overall region and corporate objectives.
• Lead the Canadian team to develop short- and long-term local strategy to create the country business goals.
• Ensure that all commercial, regulatory, employment, administrative and compliance laws are properly complied.
• Lead Marketing of the business unit to maximize business opportunities. Initiate innovation projects regarding product and services.
• Lead Hollister Commercial Excellence initiatives.
• Assess market opportunities and focus the team to take them.

People Management:

• Lead the Canadian team, connecting The Schneiders’ Legacy with performance.
• Drive initiatives that increase employee engagement.
• Ensure continuous coaching and feedback to team to drive performance, as well as employee growth and development.
• Partner with Human Resources to establish staffing plans and optimal organizational structure.

Company Representative:

• Act as legal representative: Solely representative of Hollister Limited, Canada.

Essential Functions of the Role

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Participate in cross-functional meetings and initiatives.
• Prepare reports and dashboards for internal stakeholders.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Serve as a point of contact for internal and external stakeholders.
• Resolve inquiries and issues with professionalism and discretion.
• Provide guidance on policies, procedures, and benefits (where applicable).
• Adhere to company policies, including those related to ADA, data privacy, and ethics.
• Maintain secure handling of sensitive information.
• Support audits and regulatory reporting as needed.
• Vision-setting and alignment with business strategy.
• High-level decision-making and resource allocation.
• Oversight of compliance, risk, and organizational culture.
• Travel frequently, including overnight and occasional weekend travel.
• Occasional lifting of materials up to 15 pounds may be required.

Education & Work Requirements

• Bachelor’s Degree with 8-12 years of related experience

Education & Work Preferences

• Number of Overall Years Necessary: 12-15 years of experience in the Healthcare Industry
• Minimum 10 years of experience managing commercial teams
• Minimum 10 years of experience being responsible of a business unit
• Minimum 7 years of Full responsibility of P&L and OPEX management

Competencies

• Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
• Be Customer Centric Considers the needs experiences and feedback of customers in all we do.
• Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
• Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
• Live The Schneiders’ Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

The anticipated salary range for this position is $154,000 CAD to $230,000 CAD.

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 36933