Delivery Manager, GTB Migration Center of Excellence - Toronto

Requisition ID: 279355

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate, Commercial, and Small Business clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As our clients transform their operating models, expand globally and deploy digital capabilities and their cash management needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline treasury processes, simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Delivery Manager will contribute to the success of the GTB Operations by supporting the planning, governance, and execution of migration initiatives across Canada, the U.S., regional, and global markets, ensuring alignment with business strategies, delivery objectives, governing regulations, internal policies, and procedures.

What You'll Do:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Support program management and governance support for the migration initiatives.
• Collaborate with Product and Technology teams to define detailed delivery plans, including timelines, critical milestones, training readiness, and execution dependencies.
• Coordinate and manage interdependent workstreams, ensuring alignment across teams before and during migration execution.
• Proactively identify and track risks and issues, supporting resolution to maintain program momentum and delivery commitments.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

What You'll Bring:

• Bachelor’s degree in business, Operations, Technology, Finance, or a related field.
• Relevant certifications such as PMP, Agile/Scrum, Lean Six Sigma, or Change Management are considered assets.
• 6–8+ years of experience in operations management, delivery management, project/program execution, business transformation, or migration-related initiatives.
• Experience managing or supervising teams, including coaching analysts, assigning work, monitoring progress, and supporting performance development.
• Strong experience overseeing day-to-day operational execution, tracking deliverables, managing timelines, and ensuring adherence to established plans and procedures.
• Experience acting as a point of escalation for operational issues and coordinating resolution with cross-functional teams such as Technology, Product, Business, and Operations.
• Prior experience supporting migration, process transition, platform implementation, operational transformation, or technology modernization initiatives is preferred.
• Strong communication, stakeholder management, problem-solving, and escalation management skills.
• Ability to provide leadership coverage, maintain delivery continuity, and support execution during peak periods or leader absences.
• Bilingual English/Spanish skills considered an asset, given the role’s coordination with teams and stakeholders across Mexico, Colombia, and other global regions.

What's In It For You?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.