Director, Contract Management Office

Salary

The salary range for this position is CAD $66.85 - $96.10 / hour
Job Summary

Lead Fraser Health’s enterprise-wide contract management and supply chain strategy, shaping high-value partnerships, mitigating risk, and driving financial performance across one of Canada’s largest health authorities. This is a unique opportunity to influence executive decision-making, lead transformational initiatives, and deliver measurable value that directly supports the delivery of exceptional patient care.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Executive Director, Corporate Finance, the Director, Contract Management Office provides senior leadership and direction for the development, administration and management of external contractual and strategic third-party relationships across Fraser Health (FH) to ensure FH receives the maximum benefit from services contracts. The Director oversees negotiation support, implementation, and performance management metrics of contracts to ensure that the contract deliverables are received, value for money is achieved and business risk is managed.

The Director directs a team that works with internal and external key partners in developing and implementing strategic financial transformation initiatives to ensure the optimization and risk mitigation of both contractual relationships and the delivery of financial services across Fraser Health and is the lead for all supply chain contracts. The Director ensures the optimum delivery of appropriate contractual relationship and financial consulting services. The Director manages and reports the Fraser Health contract management and business risk to the Finance and Audit Committee of the Board.

Responsibilities

• Directs all third party and contracted relationships through the establishment of metrics and standards for all services contracts.
• Directs contract negotiation to ensure contracts include defined performance metrics.
• Evaluates contracts in terms of requirements, deliverables and effectiveness. Initiates vendor performance reviews, provides the framework for value-add analysis and dispute resolution support. Participates in review and discussions on cases on contract termination.
• Oversees the development and management of a centralized repository for all contractual and third party services and supply contracts within Fraser Health ensuring a unified and consistent approach to strategic third party relationship management.
• Represents and leads Fraser Health initiatives in managing the relationship with BC Shared Health Services (BCSHS) Supply Chain ensuring that the full value is being extracted from contracts that are negotiated on behalf of Fraser Health.
• Oversee contract framework for medical supply contracts. Facilitates new contracts, manages the Services Agreement with BCSHS Supply Chain.
• Co-Chairs the Fraser Health/ BCSHS Supply Chain Customer Services Committee, leads Fraser Health in all supply chain matters and is responsible for the operating budget.
• Supporting the reporting at the Finance and Audit Committee and Board on the Fraser Health business risk framework and provides updates on areas of material risk and concern.
• Represents Fraser Health interests in the development of the Request for Proposals and evaluation of those proposals that are negotiated on behalf of Fraser Health by the BCSHS and ensuring that the full value of the contracts are extracted.
• Develops and implements strategies to mitigate third party business and supply chain risk while ensuring that Fraser Health fully leverages all of the extended contractual and supply chain opportunities.
• Plans and directs assurance reviews and audits of contracts and other third-party relationship agreements to ensure that third party risk is minimized and mitigated and that the value proposition of the arrangements are being fully realized. Areas of identified business risk are reported to the Finance and Audit Committee of the Board.
• Provides business consultation and advice to senior management as required; plans, prioritizes, and directs numerous concurrent projects through all phases from planning to implementation and evaluation.
• Serves as a liaison with BC Shared Health Services (BCSHS), facilitating effective communication, coordinating information and resources, and supporting strong working relationships between Fraser Health and BCSHS.
• Represents Fraser Health to government and other parties through participation on committees (such as the BCSHS Customer Services Committee), organizations and in advisory activities, as appropriate.

Qualifications

Education and Experience

Master’s Degree in Business Administration, Commerce, Finance or related discipline and/or a recognized professional accounting designation or Supply Chain Management Professional (SCMP) or Project Management Professional (PMP) or Juris Doctor (JD) or equivalent and seven (7) to ten (10) years of senior financial and/or contract management experience in a large, complex business environment.

Competencies

LEADS Capabilities:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge of accounting practices, trends, generally accepted accounting principles (GAAP), including awareness of audit and program evaluation principles and practices.
• Demonstrated ability to lead, plan, direct, manage and implement change
• Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment
• Demonstrated ability to direct a variety of cyclical operational, budgeting and financial planning processes.
• Demonstrated ability to work independently and as a member of a team.
• Demonstrated ability to develop and maintain rapport with internal and external partners.
• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities.
• Demonstrated judgment and decision making capabilities including the ability to manage priorities and deadline.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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• Directs all third party and contracted relationships through the establishment of metrics and standards for all services contracts.
• Directs contract negotiation to ensure contracts include defined performance metrics.
• Evaluates contracts in terms of requirements, deliverables and effectiveness. Initiates vendor performance reviews, provides the framework for value-add analysis and dispute resolution support. Participates in review and discussions on cases on contract termination.
• Oversees the development and management of a centralized repository for all contractual and third party services and supply contracts within Fraser Health ensuring a unified and consistent approach to strategic third party relationship management.
• Represents and leads Fraser Health initiatives in managing the relationship with BC Shared Health Services (BCSHS) Supply Chain ensuring that the full value is being extracted from contracts that are negotiated on behalf of Fraser Health.
• Oversee contract framework for medical supply contracts. Facilitates new contracts, manages the Services Agreement with BCSHS Supply Chain.
• Co-Chairs the Fraser Health/ BCSHS Supply Chain Customer Services Committee, leads Fraser Health in all supply chain matters and is responsible for the operating budget.
• Supporting the reporting at the Finance and Audit Committee and Board on the Fraser Health business risk framework and provides updates on areas of material risk and concern.
• Represents Fraser Health interests in the development of the Request for Proposals and evaluation of those proposals that are negotiated on behalf of Fraser Health by the BCSHS and ensuring that the full value of the contracts are extracted.
• Develops and implements strategies to mitigate third party business and supply chain risk while ensuring that Fraser Health fully leverages all of the extended contractual and supply chain opportunities.
• Plans and directs assurance reviews and audits of contracts and other third-party relationship agreements to ensure that third party risk is minimized and mitigated and that the value proposition of the arrangements are being fully realized. Areas of identified business risk are reported to the Finance and Audit Committee of the Board.
• Provides business consultation and advice to senior management as required; plans, prioritizes, and directs numerous concurrent projects through all phases from planning to implementation and evaluation.
• Serves as a liaison with BC Shared Health Services (BCSHS), facilitating effective communication, coordinating information and resources, and supporting strong working relationships between Fraser Health and BCSHS.
• Represents Fraser Health to government and other parties through participation on committees (such as the BCSHS Customer Services Committee), organizations and in advisory activities, as appropriate.

Education and Experience

Master’s Degree in Business Administration, Commerce, Finance or related discipline and/or a recognized professional accounting designation or Supply Chain Management Professional (SCMP) or Project Management Professional (PMP) or Juris Doctor (JD) or equivalent and seven (7) to ten (10) years of senior financial and/or contract management experience in a large, complex business environment.

Competencies

LEADS Capabilities:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge of accounting practices, trends, generally accepted accounting principles (GAAP), including awareness of audit and program evaluation principles and practices.
• Demonstrated ability to lead, plan, direct, manage and implement change
• Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment
• Demonstrated ability to direct a variety of cyclical operational, budgeting and financial planning processes.
• Demonstrated ability to work independently and as a member of a team.
• Demonstrated ability to develop and maintain rapport with internal and external partners.
• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities.
• Demonstrated judgment and decision making capabilities including the ability to manage priorities and deadline.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.