Director, Corporate Compliance & Enterprise Risk

About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.

Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

What we offer

In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (4) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.

Work location: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location (Metro Hall – 55 John Street and/or 729 Petrolia Road) and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

As the Director, Corporate Compliance and Enterprise Risk, you have a unique opportunity to build and operate TCHC’s corporate compliance function while shaping the future of enterprise risk management. Reporting directly to the President & CEO, you will develop practical frameworks, tools, and reporting that enable leaders to identify, assess and manage significant risks and compliance obligations.

As a trusted advisor to leaders across TCHC and to the Board of Directors, you will bring clarity to complex and emerging risks and inform enterprise-wide decisions. Your advice will strengthen transparency and accountability while ensuring leaders remain responsible for their processes, risks, controls, and corrective actions.

Through coaching, facilitation and fit-for-purpose solutions, you will build risk and compliance capability across TCHC, helping TCHC make informed decisions and ultimately deliver better outcomes for tenants and communities.

What you’ll do

Corporate Compliance

• Design, establish and operate a corporate compliance model that enables divisions to identify and manage legislative, regulatory, shareholder, funding, policy and other obligations.
• Develop practical compliance tools, guidance, learning resources and reporting that business units can apply within day-to-day operations.
• Partner with compliance owners to clarify obligations, assess exposure, address capability gaps and develop proportionate improvement plans.
• Monitor changing requirements, coordinate enterprise-level compliance insights, and support escalation of significant compliance matters.

Enterprise Risk Management (ERM)

• Shape and operate TCHC’s existing enterprise risk management model, including common risk language, assessment practices, risk appetite and tolerance, the enterprise risk profile and reporting cycle.
• Facilitate enterprise and cross-divisional risk identification, assessment, prioritization and response planning with executives, risk owners and subject-matter leaders.
• Support risk owners in developing proportionate responses, indicators and monitoring approaches, while ownership of risks, business processes and actions remains with management.
• Integrate internal controls as one component of ERM by advising leaders on controls that support the treatment of priority risks and by helping them evaluate whether those controls remain fit for purpose.

Risk Advisory and Capacity Building

• Provide concise, risk-based advice on the enterprise risk profile, significant compliance obligations and emerging risks.
• Prepare and present integrated compliance and ERM reporting that supports executive and Board discussion, direction, and oversight while distinguishing management-owned corrective actions.
• Support appropriate escalation of significant risk or compliance matters and track management commitments for executive and Board visibility.
• Coach executives, leaders, risk owners and staff in risk-informed decision-making and compliance management.
• Build sustainable capability through workshops, training, templates, communities of practice and decision supports.
• Lead, coach and develop team, setting priorities and quality expectations.

What you’ll need

• An undergraduate degree in Risk Management, Business Administration, Public Administration, Law, Compliance, Finance or related discipline.
• A recognized professional designation in enterprise risk management or compliance designation, such as CRM, CRMA, RIMS-CRMP, an IRM qualification, or CCEP (Certified Compliance & Ethics Professional) from the Society of Corporate Compliance and Ethics (SCCE), or an equivalent credential.
• Minimum of 10 years of progressive senior experience establishing and operating complex enterprise risk management and corporate compliance functions, including experience designing practical frameworks, advising executives and Boards, leading professional teams, and building organizational capability in an organization of similar size and complexity.
• Demonstrated success implementing or maturing compliance programs and ERM in a large public-sector, housing, non-profit or similarly regulated, complex and multi-stakeholder organization.
• Expert knowledge of corporate compliance and ERM frameworks and practices, including COSO ERM, ISO 31000, ISO 37301.
• Proven ability to translate risk and compliance principles into practical operating models, decision tools, reporting and coaching for business leaders.
• Strong understanding of public-sector accountability, Board governance, shareholder and funding obligations, and risk-based reporting applicable to a large social housing provider.
• Excellent strategic judgment, facilitation, relationship-building, coaching, change leadership and communication skills
• Effective verbal and written communication skills, including the ability to present complex risk and compliance matters as clear options and advice.

What’s next

Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

INDS

Thank you for your interest in Toronto Community Housing

We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!

Once you have submitted your application successfully, you will receive a confirmation email. We encourage you to check out our careers page often, as new opportunities become available on a regular basis.

Our commitment to equity, diversity and inclusion

We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well-maintained, affordable homes for tenants.

TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at [email protected].

Accessibility for applicants

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.

If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at [email protected] or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.

We use AI technology through the use of pre-screening questions to assist in the screening process.