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Publié il y a 3 mois

Ecommerce Operations Specialist

@ Miele Canada (VG CA)

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Vaughan, Ontario

70k–80k $/anHybrideTemps plein5+ ans d’expérience
Postuler
SIGNAUX

En bref

Miele Canada is hiring an Ecommerce Operations Specialist to run day-to-day website operations, issue resolution and promotion execution. The role covers product and category maintenance, first-line order and voucher support, and coordinating fixes with the agency WhiteCap. The posted salary is $70,000 to $80,000 per year.

Salaire :

70 000 $–80 000 $ par année

Responsabilités :

  • Day-to-day website operations and product updates
  • First-line support for order and voucher issues
  • Translate requirements into tickets for WhiteCap
  • Set up and QA promotions and campaigns
  • Maintain scheduling and chatbot tools

Résumé des exigences :

  • About 5 years of ecommerce or digital operations experience
  • Experience with website administration or online merchandising
  • Experience in retail or direct-to-consumer ecommerce
  • Clear communicator who can write actionable tickets
  • Bachelor's degree in a related field preferred

Outils et compétences

EmplifiAppointeddMila chatbotFlexity
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-08-25
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience5 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationBaccalauréat (préféré)
Domaines d’étudesBusiness, Ecommerce, Marketing, Digital Commerce, Information Systems

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Miele Canada (VG CA)

Toutes ses offres
ChampValeur
Offres sur Jobsy12
Description

Your Responsibilities

  • You will be responsible of the day-to-day website operations, issue resolution, and implementation
  • For Website Operations & Maintenance you will:
    • Product activation/deactivation requests
    • Spec sheet uploads/removals
    • Category configurations (pre-sale, discontinued flags, mappings)
    • MEC page updates and maintenance
  • For Issue Resolution & Troubleshooting you will:
    • First line of support for:
      • Order issues (ASW, duplicate transactions, Flexity bugs)
      • Voucher issues
    • Manage and resolve CARL tickets
    • Coordinate fixes with WhiteCap
  • For Agency Coordination (Execution Layer) you will:
    • Translate requirements into tickets for WhiteCap
    • Follow up on bug fixes and deployments
    • Validate fixes before escalation
  • For Promotions & Campaign Execution you will:
    • Set up and QA promotions
    • Ensure correct pricing, timing, and visibility
  • For Tool & Platform Maintenance you will:
    • Maintain (Emplifi / Virtual Consultation, Appointedd scheduling tool, Mila chatbot (basic training updates)
    • Support tracking implementation testing cycles
  • For SEO & Content Execution you will:
    • Implement SEO recommendations
    • Handle technical fixes (via WhiteCap)

What we are looking for

  • Bachelor’s degree in business, Ecommerce, Marketing, Digital Commerce, Communications, Information Systems, or a related field preferred
  • 5 years’ equivalent practical experience in ecommerce operations or digital site management
  • Experience in ecommerce, digital operations, website administration, online merchandising, or a similar execution-focused role
  • Experience in retail, direct-to-consumer, or consumer goods ecommerce
  • Ability to manage product activations, deactivations, category changes, and content/specification updates
  • Clear communicator who can translate business needs into actionable tickets
  • Collaborative and comfortable working across internal teams and external partners

The salary range for this position is $70,000 to $80,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

$70,000-$80,000

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