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Publié il y a 4 jours

Front Office Manager

@ Coast Hotels

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Chilliwack, Colombie-Britannique

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En bref

Coast Hotels is hiring a Front Office Manager for Coast Chilliwack Hotel by APA to lead the front desk team and manage front office operations. The role covers scheduling, labour costs, budgets, reservations, cash handling and guest satisfaction. The posting states competitive wages, extended health and dental benefits, and a flexible schedule including evenings, weekends, holidays and overnight shifts.

Responsabilités :

  • Manage all front office operations and team members
  • Recruit, train, develop and coach employees
  • Manage scheduling, labour costs and departmental budgets
  • Resolve escalated guest concerns and service issues

Résumé des exigences :

  • Hospitality management education or hospitality experience
  • Previous front office leadership experience
  • Strong leadership, coaching and team-development skills
  • Experience with hotel systems and operational reporting

Outils et compétences

hotel systems
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-11-05
Première détection par notre source
2026-11-06
Mise à jour du dossier source
2026-11-06

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauGestionnaire
DomaineOpérations
Gestion d’équipeOui
Horairesoir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailHôpital ou clinique, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
FormationBaccalauréat (préféré)
Domaines d’étudesHospitality management
Avantages mentionnésRabais employé, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Coast Hotels

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Refreshingly Local™

Description complète de l’entreprise

Ready to change your perspective? Coast Hotels turns the standard hotel concept on its head, with one-of-a-kind properties and a Refreshingly Local™ attitude for everyone who wants to experience a destination the way locals do. Discover our collection of over 49 hotels in Canada and the USA, each as unique and varied as its location, with a style, personality, and sense of place all its own, while delivering exceptional value and an unmatched dedication to our guests, backed by our innovative Coast Rewards loyalty program. Visit www.coasthotels.com or call 1.800.716.6199. Please note: Our LinkedIn inbox is not monitored 24/7. If you have a guest inquiry, our Central Reservations team would be happy to help at 1.800.716.6199 during regular business hours. Looking to join our team? We don’t process job applications here, but you can check out all our current openings and apply at www.coasthotels.com/careers.

Abonnés LinkedIn
10 944
Personnes associées sur LinkedIn
455
Bureaux déclarés
  • 700- 535 Thurlow Street, Vancouver, BC V6E 3L2, CA
  • 1301 6th Ave, Seattle, Washington 98101, US
Catégories d’activité
  • Resorts
  • Hospitality
  • Hotel
  • Tourism
Autres noms enregistrés
  • Coast Hotels
Spécialités
  • hotels
  • resorts
  • accommodations
  • tourism
  • and food & beverage
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Ready to change your perspective? Coast Hotels turns the standard hotel concept on its head, with one-of-a-kind properties and a Refreshingly Local™ attitude for everyone who wants to experience a destination the way locals do. Discover our collection of over 49 hotels in Canada and the USA, each as unique and varied as its location, with a style, personality, and sense of place all its own, while delivering…

ChampValeur
SecteurHospitality
Taille1,001-5,000 employees
Siège socialVancouver, BC
Type d’organisationPrivately Held
Fondée en1972
Spécialitéshotelsresortsaccommodationstourismand food & beverage
Offres sur Jobsy10
LinkedInVoir la page
Description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.



Your next career move comes with travel perks. Enjoy exclusive Ambassador hotel discounts at Coast Hotels and APA Hotels while building your career with a company that invests in its people.

We're looking for a Front Office Manager who will provide leadership and direction for the Front Office team while ensuring exceptional guest experiences and operational excellence.

You will contribute to the overall success of the hotel by managing front office operations, developing team members, and driving guest satisfaction at Coast Chilliwack Hotel by APA.

What Makes This Role Exciting?

  • Earn competitive wages and enjoy extended health and dental benefits.
  • Lead a high-impact department that shapes the guest experience.
  • Develop and mentor a successful team.
  • Influence hotel performance and service excellence.
  • Build a rewarding hospitality leadership career with Coast Hotels.

What You'll Do

  • Manage all Front Office operations and team members.
  • Recruit, train, develop, and coach employees.
  • Ensure exceptional guest service standards are maintained.
  • Monitor guest satisfaction and implement improvements.
  • Manage scheduling, labor costs, and departmental budgets.
  • Oversee reservations, cash handling, and daily reporting.
  • Resolve escalated guest concerns and service issues.
  • Collaborate with hotel departments to achieve operational objectives.
  • Ensure compliance with company policies and brand standards.
  • Perform other duties as assigned.

What You Bring

  • Education in hospitality management or a related field, experience in the hospitality industry, or a combination of both.
  • Previous Front Office leadership experience.
  • Strong leadership, coaching, and team-development skills.
  • Excellent communication and guest service abilities.
  • Strong business, organizational, and analytical skills.
  • Ability to make sound decisions in a fast-paced environment.
  • Experience with hotel systems and operational reporting.
  • Commitment to employee engagement and guest satisfaction.
  • Flexibility to support hotel operations as required.
  • Able to work a flexible schedule, which includes evenings, weekends, holidays and overnight shifts when required


Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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