Healthcare Security Officer - Dartmouth General & NSH

Role Overview

Healthcare environments require a security approach that balances safety with empathy, patience, and clear communication. As a Healthcare Security Officer supporting Dartmouth General Hospital and Nova Scotia Hospital, you will help protect patients, visitors, and healthcare workers in a fast-paced environment. This role exists to maintain a calm, safe, and secure atmosphere where medical staff can deliver care effectively and patients feel protected.

If you are looking for a active, meaningful security role where your daily presence makes a direct impact on your community, this position offers stability, professional training, and clear pathways for career growth.

What Success Looks Like

In this role, success means being a reliable, reassuring presence. Day-to-day, you will balance active foot patrols and access control with customer service and conflict de-escalation. Over time, you will build strong working relationships with hospital staff, respond confidently to emergency situations, and uphold safety protocols across the facility.

Key Responsibilities

• Patrol and Safety Monitoring: Conduct regular foot patrols of hospital grounds, including emergency departments, hallways, patient rooms, and parking structures.

• Access Control: Monitor key entry points, ensuring only authorized staff and visitors enter restricted care areas.

• Emergency Response: Act quickly during medical alarms, fire calls, or security threats, assisting hospital staff with evacuations and site safety.

• De-escalation and Conflict Resolution: Manage tense or emotional situations calmly using verbal de-escalation techniques, and apply physical skills when necessary to maintain safety.

• Customer Service: Greet patients, staff, and visitors, offer directions, and assist people in navigating hospital policies.

• Detailed Reporting: Maintain clear shift logs and write accurate, objective reports on incidents, security breaches, and safety concerns.

• Team Collaboration: Work closely with medical staff, site supervisors, and local emergency services to ensure coordinated safety efforts.

Schedule & Pay

Pay Rate: $20.50 per hour

Available Shifts:

• Dartmouth General Hospital: Full-time rotation, 4 days on / 4 days off (12-hour shifts, alternating days and overnights).

• Nova Scotia Hospital: Monday through Friday, 16:00 to 00:00 (4:00 PM to Midnight).

Position Requirements

Must-Have Qualifications

• Ability to obtain a Nova Scotia Security Guard License.

• Valid Standard First Aid & CPR Level C certification (from a CSA-approved provider).

• Fluency in written and spoken English, with strong documentation skills.

• Certification in Use of Force (UOF) and Management of Aggressive Behavior (MOAB). Note: If you do not currently hold these certifications, Paladin provides fully funded pre-employment training prior to onboarding in exchange for a 6-month commitment.

Nice-to-Have Qualifications

• Previous experience in security, customer service, law enforcement, or military service.

• Prior experience working in healthcare, social services, or high-volume public environments.

What We Offer

• Competitive compensation ($20.50/hr) and comprehensive health benefits.

• Company-paid Security Guard License.

• Fully covered UOF and MOAB training programs.

• Free uniforms provided, plus a dry cleaning and tailoring allowance.

• Paid vacation and sick leave.

• Ongoing career development and internal advancement opportunities.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a dedicated individual who wants to contribute to a safe healthcare environment, we would love to hear from you. Submit your application today to take the next step in your security career with Paladin.