Housing & leasing Coordinator

1. Position Summary and Job Magnitude

The Off-Campus Housing Coordinator oversees all aspects of the building operations including: tenant relations, lease signing, office administration, housekeeping, maintenance, finance, and staff development. The Off-Campus Housing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Off-Campus Housing Coordinator must be able to delegate responsibilities, organize projects, and establish priorities consistent with company objectives.

2. Essential Functions and Basic Duties

Finance

• Maintain and control operational revenues and expenses
• Ensure that all collection and control procedures are followed relating to accounts receivable
• Ensure monthly and other requested reporting is completed accurately and on time

Sales and Marketing

• Oversee Sales & Marketing initiatives as it relates to lease agreements and tenants
• Assess and develop target markets
• Provide direction for direct marketing initiatives for maximizing tenant occupancy
• Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
• Creation and implementation of internal sales promotions for maximizing tenant occupancy

Human Resources

• Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.
• Ensure legislated policies are followed, including Health & Safety

Administrative

• Maintain a detailed “Log” to communicate to others
• Ensure that a Complaint Log is utilized to properly document complaints and responses
• Organizing the office to ensure all files and information are easily found
• Coordinate policy changes as they are released corporately.

Tenant Life

• Ensures that that the safety, well being, and concerns of all tenants are being met in a respectful and efficient manner
• Ensures that all required tenant documentation is received

Maintenance

• Inspect the properties regularly to determine required repairs, maintenance and capital improvements
• Monitor maintenance costs and compliance on contracts
• Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times.

Miscellaneous

• Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
• Ensures that the property departments are well organized
• Understands their legal standings in all situations
• Ensures that all information requests and documents are dealt with immediately
• Any other duty as assigned by a Supervisor, Director or Executive Committee member
• Meet tight deadlines
• Adapt to new ideas and emerging situations
• Ability to deal with high stress situations
• Creative problem solving
• Strong understanding of the residential and condominium markets
• Strong foundation in leasing & lease negotiations
• Knowledgeable on the Residential Tenancy Act (RTA)

3. Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities:

• Must possess verbal and written communication skills
• Must possess decision making ability
• Must be able to handle multiple projects at once
• Must be able to provide leadership to staff

Experience Required: Minimum of 2 years industry experience or equivalent administrative experience.