IT Administrator

IT Administrator

• This is an on-site position based out of the Company’s Edmonton, Alberta office.
• Regular travel between the Company’s various locations in Edmonton and Calgary is required.
• Work schedule: Monday to Friday with regular after-hours support required.

Company Overview

MTE Logistix offers 3PL and contract warehousing in Edmonton and Calgary, providing short- and long-term warehouse storage, order fulfillment, distribution, transportation, and freight services to clients across Canada and around the world. With more than 3.5 million sq. ft of warehouse space, 20+ rail doors, and 200+ dock doors, MTE Logistix has the facilities, equipment, technology, and expertise to meet virtually any need.

Position Overview

We are looking for a well-rounded IT professional with experience supporting Microsoft 365, infrastructure, networking, virtualization, and warehouse technologies. The ideal candidate should possess a strong technical foundation, excellent troubleshooting skills, and the ability to work effectively in both independent and team-oriented environments.

Job Responsibilities:

• Support & Deployment

-Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.

-Lead the deployment of new workstations, servers, software applications, and system updates.

-Assist in onboarding and provisioning assets for new hires.

• Systems & Network Administration

-Manage and monitor local and cloud-based infrastructure, including servers, networks, and storage systems.

-Configure and maintain network equipment such as routers, switches, firewalls, and VPNs.

-Administer cloud environments and active directory services.

-Implement and verify regular system backups, disaster recovery protocols, and data integrity checks.

• Security and Compliance

-Enforce IT security policies by managing access controls, firewalls, anti-malware, and patch management systems.

-Monitor system logs to proactively detect and mitigate potential security threats or performance bottlenecks.

-Conduct regular audits of software licenses, hardware inventory, and user permissions.

• Specific tasks and projects include:

-Data Backup and Disaster Recovery (BDR)

-Virtual Support and Machine Management

-Microsoft 365 Administration (Intune, Exchange Online, SharePoint)

-Maves WMS (or similar Warehouse Management Systems) support

-Windows Server Administration

-Active Directory, Group Policy, DNS, DHCP, and Certificate Management

-Hardware support

-Asset Management and IT Inventory Control

-Legacy software and custom application support

• Other duties as required.

Job Requirements:

• Post-secondary education in Computer Science, Information Technology, or a related field (or equivalent practical experience)
• 2+ years experience as an IT administrator
• Strong verbal and written communication skills
• Strong customer service and interpersonal skills
• General troubleshooting, system setup, and problem-solving skills
• Excellent analytical and troubleshooting abilities
• Ability to document processes and procedures effectively
• Willingness to learn new technologies and adapt to changing business needs
• Ability to work collaboratively within a team environment
• Ability to travel between company sites and provide after-hours support when required

Equal Opportunity Employer

MTE Logistix is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, provincial, state, or local anti-discrimination laws.