Manager, Disability Employment Services, Job ID #137

Starting Salary: $65,000 - $75,000. Commensurate with experience
Hours: 35 hours per week
Location: Tycos Drive, Toronto
Employment Type: Full-time
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?

• Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
• Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions.
• Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
• Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
The JVS Specialized Employment Services (SES), funded by MLITSD and managed by WCG, provides employment services to a variety of clients, including persons with disabilities of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field. To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development/placement services and job retention supports.

In addition, Specialized Employment Services at this location collaborate with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services.

As a Manager, Disability Employment Services you will:
• Manage the Specialized Employment Services (SES) program, providing hands-on leadership by participating in outreach activities and supporting staff in client service delivery to ensure achievement of contracted outcomes
• Develop, implement, and manage policies and procedures to ensure consistent employment services across all components of the SES program
• Provide leadership to foster effective communication among staff, community partners, and funders
• Oversee the SES and Autism Spectrum Disorder (ASD) programs, establish strategic partnerships to promote and refer clients, and ensure successful program delivery and funder reporting
• Demonstrate an in-depth understanding of disabilities (Ontario Disability Support Program client population), including learning disabilities, ADHD, ASD, and mental health challenges in vocational and employment settings
• Apply knowledge of ODSP regulations and compliance requirements to ensure program adherence
• Oversee all aspects of staff management, including hiring, supervision, performance evaluations, and professional development
• Conduct case conferencing, provide client service support, and address client feedback to improve service delivery
• Lead the ongoing development, evaluation, and continuous improvement of the SES model, ensuring compliance with funding agreements, performance targets, and expenditure requirements
• Participate in yearly business planning, budget preparation, and funder compliance reporting
• Monitor budgets, track expenses, and resolve financial issues as needed
• Promote JVS Toronto Disability Service programs to diverse stakeholders
• Develop and maintain partnerships with community organizations and funders to enhance JVS Toronto’s visibility and outreach
• Collaborate with IT and Marketing teams to optimize program operations and resolve identified challenges

Minimum Qualifications & Experience:
• Bachelor’s Degree in Social Work or a related field
• Knowledge of and exposure to Specialized Integrated Employment Services model
• 3+ years of management experience, preferably in the social services sector
• Experience administering budgets and financial reporting
• Effective verbal and written communication skills
• Strong interpersonal skills with the ability to develop professional relationships and motivate and coach employees
• Demonstrated ability to develop employees and implement and meet performance management standards
• Effective problem solving skills with the ability to make decisions
• Effective organization skills; detail oriented
• Effective time management skills; the ability to meet deadlines and manage competing priorities
• Computer literate; the ability to learn systems used by the agency
• A clear Vulnerable Sector Check is required for this position

Ready to Make an Impact?
Apply now with your resume and cover letter!

JVS Toronto is an Equal Opportunity Employer. If you require accommodation at any stage of the recruitment process, please contact Human Resources.

As part of our recruitment process, we may use AI-enabled tools to support resume screening and candidate matching. However, applications are reviewed by a member of our hiring team.

We embrace diversity and encourage all qualified candidates to apply. We thank all applicants for their interest; only those selected for an interview will be contacted.