Manager, Facilities Management (Operations)

Position Summary...

This role oversees the strategic and operational functions of an innovation center, providing direction to associates and cross-functional teams while managing daily priorities and executing overall strategy.

What you'll do...

This role is accountable for operational effectiveness within the annual calendar of activities, including modular relay activity, merchandising projects, fixture testing, strategic meetings, and major events. The role ensures proper coverage and resource planning to meet standards for operational excellence and customer service. Responsibilities may include supporting vendor partner needs in merchandising and event activities while maintaining confidentiality and protecting assets. This role also executes and monitors asset protection and safety controls, maintains quality assurance standards, oversees safety and operational reviews, and ensures compliance with company policies and procedures. Additionally, this role serves as an ambassador for the innovation center, addressing customer feedback and resolving issues within company guidelines. It models and provides direction on customer service approaches and techniques. The role may also lead associates through regular meetings, driving engagement, recognizing accomplishments, and providing professional growth opportunities. This role is responsible for implementing new processes and maintaining standards that align with company policies. It ensures compliance with requirements such as food safety, health and safety, equipment operation, product recall, and donations. The role also fosters relationships with supporting functions within the organization. Leadership Expectations: Respect the Individual: Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members. Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments. Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values. Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Serve our Customers: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers. Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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