Publié il y a 21 jours
Medical Office Assistant (MOA) - Casual
@ Calgary West Central Primary Care Network
Calgary, Alberta
En bref
Calgary West Central Primary Care Network is hiring a casual Medical Office Assistant at its Primary Care Centre in Calgary. The role provides front-desk, scheduling, patient-intake and records support to the clinical team, on a variable schedule including weekdays, weekends and evenings. Pay is $20.00 to $23.00 per hour, and a clear criminal background check is required to start.
Salaire :
20 $–23 $ de l’heure
Responsabilités :
- Answer calls and greet patients and visitors
- Book and confirm patient appointments
- Process referrals and update EMR records
- Collect vitals and escort patients to rooms
- Handle faxes, mail and clinic supplies
Résumé des exigences :
- Medical Office Assistant or Unit Clerk certificate or diploma (or equivalent)
- Customer service or front desk experience
- Experience with EMR systems
- Telus Health CHR experience is an asset
- Microsoft Office experience is an asset
- Clear criminal background check to start
Outils et compétences
Source et dates
Site carrière / système de candidatures · workable
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-10-21
- Mise à jour du dossier source
- 2026-10-21
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Horaire | jour, soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Hôpital ou clinique |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Vérifications | casier judiciaire |
| Candidatures encouragées | Personnes handicapées |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Medical Office Assistant, Unit Clerk |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Calgary West Central Primary Care Network
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Building healthier communities: Today, tomorrow, together.
Description complète de l’entreprise
The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. We work alongside hundreds of family doctors to provide support for continuous health care. Family doctors who join as a member of CWC PCN do so with their patients in mind. Patients of members can access a range of programs and services offered through our team of healthcare professionals (including nurses, social workers and mental health professionals). Research shows that people who have a relationship with their family doctor are healthier, live longer and are hospitalized less. We are here to help build strong doctor-patient relationships through innovation, collaboration, compassion, accountability and respect. If you want to make a difference in the lives of patients, we want to hear from you! The CWC PCN is recognized as a Top 85 Employer in Alberta for 2026. We care about the well-being of our team and offer a competitive salary and benefits plan, promote work-life balance with options such as teleworking, and support continuing professional development. Read our community guidelines:
- Abonnés LinkedIn
- 4 442
- Personnes associées sur LinkedIn
- 150
- Bureaux déclarés
- 5966 Centre St SE, Calgary, Alberta T2H 0C1, CA
- Catégories d’activité
- Health Care
- Non Profit
- Medical
- Personal Health
- Hospitals & Health Clinics
- Healthcare
- Autres noms enregistrés
- Calgary West Central Primary Care Network
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. We work alongside hundreds of family doctors to provide support for continuous health care. Family doctors who join as a member of CWC PCN do so with their patients in mind. Patients of members can access a range of programs and services offered through our team of healthcare professionals…
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 51-200 employees |
| Siège social | Calgary, Alberta |
| Type d’organisation | Nonprofit |
| Fondée en | 2006 |
| Offres sur Jobsy | 2 |
| Voir la page |
Status: Casual, Permanent
Vacancies: One
Schedule: Variable
Location: Calgary Zone
Hourly wage range: $20.00 - $23.00/hr
The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors and nurse practitioners to support their patients with our programs and services at no cost to doctor, nurse practitioner, or patient.
As the Medical Office Assistant (MOA), you’ll provide administrative support to our clinical team at our Primary Care Centre (PCC). Appointments at the PCC are by referral only for people in need of an appointment within 24 hours and whose doctor is a member of the CWC PCN. Located at 5960 Centre St SE, Calgary, this clinic is an alternative to the walk-in system or a visit to the ER and is open every day of the year.
The available hours for this casual position include weekdays, weekends, and evenings. The available shifts will vary per week based on clinic need.
Minimum shift requirement: The casual MOA must work at least one shift every month when shifts are reasonably available.
Responsibilities
- Answer and direct calls from a multi-line switchboard and relay messages to appropriate individuals.
- Receive, greet, and direct patients, vendors, and visitors.
- Book new and follow-up appointments and provide confirmation calls to patients.
- Fax outgoing visit notes, consult letters, and appointment notifications to referring physicians.
- Remain reasonably informed about workplace and shift availability by checking CWC PCN email, Microsoft Teams chats, and the PCC’s scheduling software at least once every two weeks.
- Receive, sort, and direct incoming packages, mail, and faxes.
- Support and monitor physician billing.
- Collect payment for uninsured services via point-of-sale terminal.
- Escort patients to consulting rooms and collect and enter patient vitals in the Electronic Medical Record (EMR).
- Monitor the patient waiting area and assist with ordering taxi services and directing patients to specialist clinics.
- Ensure the clinic is stocked with supplies.
- Process incoming referrals and populate/update/validate patient information in the EMR.
- Scan and link patient documents in the EMR.
- Access medical records via Alberta Netcare.
- Enter statistical data for the collection of key performance measures for organizational and provincial reporting.
- Support attachment efforts for unattached patients via the online web registry.
Requirements
Education: A Medical Office Assistant or Unit Clerk certificate or diploma is required. Equivalencies of education may be considered.
Experience: Customer service or front desk experience is required. Relevant healthcare experience, preferably in a primary care setting, is an asset. Knowledge of primary healthcare and billing diagnostic and service codes is an asset. Equivalencies of experience may be considered.
Technical: Experience with EMR systems is required. Experience with Telus Health's Collaborative Health Record (CHR) is an asset. Experience with Microsoft Office is an asset.
Background check: A clear criminal Background check is required to start.
Why work for us?
We have been recognized as an Alberta Top 85 Employer for 2026. The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.
The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.
How to apply
To apply to this position, please submit your application to the posting on the CWC PCN’s website. When you apply, please include the following:
- Resume
- Cover letter
Due to the high volume of applications we receive, only those who apply through the CWC PCN’s website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.
Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.
The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in the selection process. To request an accommodation, please email [email protected].
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the role is filled.
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