Office Administrator/Scale Operator

Who We Are

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

Job Summary

The Office Administrator/Scale Operator plays a key role in providing exceptional administrative support and ensuring efficient scale operations at our Niagara Falls, ON facility. This position serves as the first point of contact for residents, visitors, and guests while managing office functions such as scheduling, procurement, reporting, and event coordination. In addition, the role is responsible for operating the scale system to process inbound and outbound loads, maintaining accurate records, and supporting financial and operational reporting. The ideal candidate will be detail-oriented, customer-focused, and adaptable, with the ability to thrive in a fast-paced, team-oriented environment.

Position Description

· Answering and directing phone calls with professional courtesy.

· Scheduling meetings and appointments as required.

· Issuing PO’s to vendors.

· Processing invoices..

· Daily data uploads

· Monitoring inventory of office and plant supplies.

· Ensuring received supplies match quantities ordered.

· Handling boxes of confidential paper from residents and small businesses and completing financial transactions using the POS (point of sale) system.

· Selling organic waste and kitchen containers to the public and completing financial transactions using the POS (point of sale) system.

· Completing financial transactions using the POS (point of sale) system for the sale of crushed glass in 50 lb bags and super sacs.

· Reconciling all daily financial transactions through the POS (point of sale) system.

· Administering access cards and be the first point of contact for all residents, visitors, and guests.

· Arranging social events and other general duties.

· Monitoring front gate for vehicle traffic and monitoring of video surveillance system for site security.

· Preparing daily product incoming and outgoing inventory reports and editing weigh tickets to ensure accuracy.

· Ensuring MSDS (material safety data sheets) are kept current and latest items are added, when required.

· Uploading of product pictures and audit sample videos, as required.

· Entering manual scale tickets.

· Scaling inbound and outbound trucks using Scale Manager software.

· Ensuring weights of outbound loads are correct and direct shipping staff to adjust, as necessary.

· Opening and closing each disposal ticket in the scale system.

· Entering data and updating of daily, weekly, and monthly reports where required.

This role will also operate the Scale for back up, vacation and absences.

Skills & Qualifications

· Grade 12 or GED equivalency; job related post-secondary education considered an asset.

· Proficiency in using MS Office (Word, Excel); working knowledge of a scale system considered an asset.

· An aptitude for numbers and sharp attention to detail.

· Ability to work independently and in a team.

· Self-driven and energetic.

· High energy level with a comfort level interacting with employees of all levels.

· Ability to multi-task duties and shift priorities, as necessary.

· Ability to work well under pressure and meet deadlines.

· A desire and comfort in working within a manufacturing/plant facility.

· Strong organizational and calendar management skills.

· Ability to work in a fast-paced, dynamic, team environment.

· Proactive and able to continuously manage change in an extremely fast paced, energetic work environment.

Reasons to Apply, Stay and Grow with Emterra Group

· Opportunity to be part of one of Canada’s Greenest Employers!

· Competitive wages!

· Comprehensive health benefits (health, dental, and more depending on what you choose)!

· Employee Assistance Program, paid for by the company!

· Tuition reimbursement program and professional development support!

· Be part of an entrepreneurial organization that wants to continue to learn and grow!

· Ability to have an impact and make change!

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now! We appreciate all applicants who apply however only those who are qualified, will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.

This posting is for an immediate vacancy, and we are actively hiring for this position.