Operations Officer

Job Description

Bank of China (Canada) is seeking a detail-oriented and motivated Operations Officer – Remittance & Clearing to join our Operations Department in Markham, Ontario.

The successful candidate will be responsible for supporting daily banking operations, including remittance processing, interbank clearing, payment transfers, bank card settlement, and related operational activities. This role requires strong attention to detail, risk awareness, and the ability to ensure accurate and efficient transaction processing in accordance with internal policies and regulatory requirements.

What You Will Do

• Process daily banking transactions, including customer remittances, financial institution payment transfers, interbank clearing, and related inquiries.
• Handle RMB Cross-Border Interbank Payment System (CIPS) operations and bill collection activities.
• Review and verify daily bank card and China UnionPay (CUP) clearing and settlement transactions.
• Support inward cheque clearing activities, including reviewing and verifying cheque information.
• Assist with the review and processing of electronic funds transfers (EFT), including branch payments, POS fees, and exceptional corporate EFT transactions.
• Support anti-money laundering (AML) monitoring by providing relevant remittance and transaction information and supporting documentation to the Legal and Compliance Department.
• Prepare, review, and maintain operational reports, including transaction volume reports and monthly business reports.
• Assist in developing and updating operational procedures, workflows, and process documentation.
• Identify potential operational risks and ensure appropriate risk controls are followed in daily operations.
• Collaborate with internal departments and branches to resolve operational issues and ensure timely transaction processing.
• Perform other duties as assigned by the Unit Manager or Department Head.

What We Are Looking For

• Bachelor's degree in Finance, Economics, Business Administration, or a related field.
• Minimum 3 years of banking experience in operations, remittance and clearing processing, product management, or risk management.
• Knowledge of banking operations, payment processing, remittance procedures, and clearing and settlement activities.
• Strong attention to detail, with the ability to identify transaction discrepancies, potential risks, and suspicious activities.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Effective written and verbal communication skills, with the ability to collaborate across departments.
• Proficiency in Microsoft Excel or other data analysis and reporting tools.
• Strong analytical and problem-solving skills with a proactive and responsible approach to work.
• Ability to work independently and collaboratively in a fast-paced banking environment.
• Relevant certifications or training in banking operations or branch management are considered an asset.

Join Our Team

At Bank of China (Canada), you will have the opportunity to contribute to essential banking operations while working with experienced professionals in a collaborative environment.

If you have a strong background in banking operations, remittance, or clearing and settlement, we encourage you to apply.

We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.