Production Operator / Manufacturing Technician

Essential Functions:

• Operate manufacturing equipment and production machinery according to established procedures and safety guidelines.

• Monitor production processes to ensure product quality, efficiency, and compliance with specifications.

• Perform equipment setup, changeovers, adjustments, and basic troubleshooting.

• Conduct routine inspections and preventative maintenance activities as assigned.

• Accurately complete production documentation, logs, and quality records.

• Collaborate with Quality, Engineering, Maintenance, and Production teams to resolve process or equipment issues.

• Identify and report safety concerns, equipment malfunctions, and quality deviations.

• Maintain a clean, organized, and safe work environment in accordance with company policies and regulatory requirements.

• Assist with inventory management, material handling, and production line replenishment.

• Participate in continuous improvement, Lean Manufacturing, and operational excellence initiatives.

• Adhere to all company safety, quality, environmental, and regulatory standards.

• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles.

• Other duties as assigned by manager.

Top 3 Competencies Needed for Success in the Role:

• Safety & Quality Focus: Demonstrates a visible commitment to safety, quality and ethical behaviour.

• Decision Making: Goes to the heart of the situation by talking to relevant people to fully understand all the issues and involve others in the decision-making process.

• Passion For Excellence: Shows resilience by consistently displaying a positive outlook and responding resourcefully when faced with new challenges and demands.

Qualifications Required:

• High school diploma or GED required.

• Associate degree, technical certification, or vocational training preferred.

• 3+ years of manufacturing, production, or technical operations experience preferred.

• Ability to read and follow work instructions, SOPs, and production schedules.

• Mechanical aptitude and troubleshooting skills.

• Experience using manufacturing systems, data entry systems, or ERP software is a plus.

• Strong attention to detail and commitment to quality.

• Effective verbal and written communication skills.

• Ability to work independently and as part of a team.

Qualifications Desired:

• Experience in regulated manufacturing environments (automotive and/or glass).

• Familiarity with Good Manufacturing Practices (GMP), ISO standards, or other applicable quality systems.

• Lean Manufacturing, Six Sigma, or continuous improvement experience.

Other Requirements:

• Ability to stand and walk for extended periods (12hr shifts).

• Ability to lift, push, or pull up to 50 lbs. with or without accommodation.

• Ability to wear required personal protective equipment (PPE).

• Ability to perform repetitive movements and work in a manufacturing environment.

• Exposure to machinery, moving equipment, noise, temperature variations, and production materials.