Program Manager

Location: Ottawa, ON (Hybrid)
Language: Bilingual, strong written and spoken communication skills in English and French
Contract: 3-months (possibility of extension)

About the Opportunity
Are you an experienced Program Manager who enjoys bringing people, processes and ideas together to make a meaningful impact? We're looking for a collaborative and solutions-focused leader to oversee program delivery within a dynamic post-secondary education environment.

In this role, you'll lead day-to-day operations, support a dedicated team and work closely with stakeholders to ensure programs run efficiently and continue to evolve. You'll have the opportunity to influence strategic planning, improve processes and deliver exceptional experiences for program participants.

What's In It for You
• A collaborative, people-focused environment where your ideas and contributions matter
• Opportunities to lead meaningful initiatives and influence program strategy
• Exposure to cross-functional teams, senior leadership and diverse stakeholders
• A workplace that values professional growth, innovation and continuous improvement

Your Responsibilities
• You'll oversee daily program operations, including courses, workshops, training, events, budgets and resource allocation.
• You'll translate strategic objectives into actionable plans, manage competing priorities and proactively address operational risks.
• You'll lead, coach and develop program and administrative staff, supporting recruitment, performance management and professional growth.
• You'll establish and monitor key performance indicators, analyze trends and identify opportunities to improve program effectiveness.
• You'll collaborate with internal teams, leadership and external partners to align resources and ensure seamless program delivery.
• You'll manage financial planning and budgets while ensuring resources are used effectively.
• You'll champion program initiatives, communicate successes and strengthen stakeholder relationships.

Skills and Qualifications
• 5+ years of related program or project management experience, including at least 3 years in a supervisory capacity.
• Bachelor's degree in a field relevant to the program.
• Experience with budget planning, financial management, resource allocation and performance metrics to support evidence-based decisions.
• Strong planning, organizational and problem-solving skills, with the ability to manage multiple priorities and tight deadlines.
• Proven leadership, teamwork and stakeholder engagement skills, with a proactive approach and strong commitment to client service.
• Excellent interpersonal skills, including the ability to explain complex policies and regulations clearly, with bilingual proficiency in spoken and written English and French.
• Flexibility to work outside regular business hours and travel occasionally outside the region.

Note from the Hiring Manager
"We're looking for someone who can see the big picture while staying connected to the day-to-day details. Someone who enjoys leading people, finding better ways of doing things and building strong relationships will thrive in this role."

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.