ScotiaMcLeod Branch Systems Administrator - Moncton

Requisition ID: 278162
Employee Referral Program – Potential Reward: $1,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

The ScotiaMcLeod Branch Systems Administrator primary focus is to provide support to Branch Management and Advisor teams, ensuring efficient operations from a banking and technology framework as well as acting as the first point of contact for clients arriving at the branch.

The incumbent contributes to the overall success of the branch ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

In the role you will:

• Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
• Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Oversight and maintenance of branch mail and postage machine, internal mail and couriers
• Coordinate building facilities maintenance and supply ordering through approved vendors
• Provide basic-level training on all applications to branch employees
• Escalate issues to internal and external providers
• Greet clients in-person and answer all incoming calls to the branch and triage as appropriate
• Contribute to the effective administrative operation of the Scotia Wealth Management office
• Process cheques and documentation received by clients
• Complete all non online account management and shareholder communication
• Manage account closures by ensuring accounts have no cash or security balances

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to take initiative and work independently
• Ability to meet deadlines
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Previous industry experience and/or Banking background preferred
• Post-Secondary education

Location(s): Canada : New Brunswick : Moncton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.