Senior Business Analyst

Position: Senior Business Analyst

Duration: 1 Year assignment (contract)
Client Location: Toronto (Onsite: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

About the Engagement

Akkodis is seeking an experienced Senior Business Analyst to support the assessment, development, and implementation of a new training and operating model within a large public-sector environment. This role requires a highly skilled consultant with expertise in business analysis, stakeholder engagement, facilitation, training development, organizational change management, and communications.

The successful consultant will work closely with public sector stakeholders, program areas, subject-matter experts, operational teams, and project leadership to assess current training practices, identify opportunities for improvement, support organizational readiness, and develop practical transition strategies. The role will play a critical part in ensuring successful adoption of new processes, training approaches, and operational models through stakeholder collaboration, clear communication, and effective change management practices.

Scope

• Facilitate workshops, discovery sessions, interviews, working groups, and consensus-building discussions.

• Gather, document, and analyze business requirements, workflows, training processes, and operational procedures.

• Assess business impacts, stakeholder readiness, risks, dependencies, and barriers to change.

• Develop recommendations, future-state processes, transition strategies, and implementation roadmaps.

Assignment Deliverables

• Change management and adoption strategies.

• Training curricula and facilitator materials.

• User guides, job aids, FAQs, process maps, and standard operating procedures.

• Executive presentations, briefing materials, recommendations, and status reports.

Expertise Required

Must Have:

• Experience engaging diverse public sector stakeholders and building productive relationships across organizational boundaries.

• Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.

• Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and organizational readiness.

• Experience developing transition plans, implementation roadmaps, change strategies, stakeholder impact assessments, and adoption measures.

Nice to Have:

• Experience developing future-state business processes and supporting transition activities.

• Experience producing executive summaries, briefing materials, presentations, recommendations, and implementation reporting.

Security Clearance

Required.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.