Senior Product Owner (SaaS / Healthcare)

Company Description

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).

Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.

Job Description

At MEDFAR, we are shaping the future of digital healthcare. As a Senior Product Owner, you will play a key role in defining and executing our product vision, collaborating with cross-functional teams to deliver innovative solutions that improve patient care and streamline clinical workflows. You will lead strategic initiatives, mentor junior team members, and drive impactful decision-making at the leadership level.

Responsibilities

• Own the solution strategy for your product domains, translating the vision and roadmap set by Product Management into how each domain delivers on them, informed by market analysis, competitive intelligence, and user research.

• Own the user experience of your product domains as a whole, not only what ships: end-to-end workflows, consistency across features, and known experience gaps. Product Designers support you on the UI and interactions; you remain accountable for the experience delivered.

• Lead user research initiatives, translating complex user needs into clear and actionable product requirements.

• Own and prioritize the product backlog in collaboration with the development team and Product Management, balancing technical, business, and user needs with data-driven decisions to align with strategic goals.

• Collaborate with engineering, design, and marketing teams to execute successful product releases, managing timelines, risks, and resource allocation.

• Mentor and coach junior and intermediate product owners, fostering professional growth and promoting best practices.

• Drive strategic R&D initiatives across multiple development teams and projects.

• Guide development teams by answering questions, defining priorities, identifying opportunities for incremental delivery, and removing roadblocks.

• Represent the product team in leadership-level discussions, influencing strategic decisions and providing progress updates.

• Facilitate collaboration across teams through proactive communication, conflict resolution, and stakeholder management.

Working Conditions:

• Permanent full-time position (40 hours per week).

• Flexible hybrid or remote work arrangement.

  • Occasional in-office presence may be required during the year.

  • Candidates must reside in the province of Quebec.

Qualifications

• Bachelor’s degree in engineering, design, product marketing, management, UX, product analytics, or a related field (or equivalent experience).

• 8+ years of experience in product development, with a proven track record of launching and managing successful products.

• Deep expertise in Agile methodologies and software development lifecycles.

• Strategic thinker with strong analytical skills and critical thinking abilities.

• Deep understanding of the market and competitive landscape, enabling informed product decisions.

• Excellent communication and collaboration skills, capable of influencing stakeholders at all levels.

• Proficiency in design tools (e.g., Figma) and software management tools (e.g., Jira, Confluence).

• Experience in building large-scale product solutions with third-party system integrations.

• Ability to navigate complex stakeholder dynamics and align teams to drive impactful product outcomes.

• Experience working with electronic medical records (EMRs), clinical workflows, and patient engagement tools.

Additional Information

By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.

• Remote work and flexibility (supporting work-life balance)

• RRSP contribution

• Healthcare insurance from day one

• Paid time off: 3 weeks + 1 additional week between Christmas and New Year

• An onboarding program to help you get familiar with our environment and the digital healthcare field

• All IT equipment is provided, with additional gear if needed

• Internal growth opportunities (promotions, internal mobility)

• Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being

• A company culture focused on transparency, collaboration, and innovation

• Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French.

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.