Publié il y a 25 jours
Software Developer
@ Intouch Insight
Kanata, Ontario
En bref
Intouch Insight is hiring a full-time Software Developer on its Product Development team to take product ideas from concept to production features. The role centres on designing and building Laravel service APIs, with heavy use of AI coding tools and close work with product managers.
Responsabilités :
- Design and build features in Laravel service APIs
- Work with product managers to interpret customer problems
- Use AI coding tools to prototype, write and test code
- Participate in code reviews and ship high-quality software
- Improve team development and release processes
Résumé des exigences :
- Proficiency building production software in any language or framework
- Comfort with AI-assisted development tools and judgment to review their output
- Eagerness to learn new languages and frameworks
- Clear written communication in tickets, design notes and reviews
- Passion for teamwork, respect and continuous improvement
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-10-12
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-23
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Développement logiciel |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Intouch Insight
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
CX Solutions for Multi-Location Brands
Description complète de l’entreprise
At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty. As a North American company, we take pride in delivering growth solutions to over 300 of the continent's most loved brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies. Our solutions streamline operations, maintain brand standards, and provide actionable insights. With over 40 years of CX mastery, we excel in helping our clients with their CX, customer surveys, mobile forms, mystery shopping, and operational and compliance audit solutions. For more information, visit our website or chat with us: [email protected], 1-800-263-2980.
- Abonnés LinkedIn
- 4 016
- Personnes associées sur LinkedIn
- 159
- Bureaux déclarés
- 400 March Road, Ottawa, ON K2K 3H4, CA
- 2963 Joseph A. Bombardier, Laval, Quebec H7P 6C4, CA
- 309E Paces Ferry Road NE, Suite 400, Atlanta, Georgia 30305, US
- 1690 Woodlands Dr, # 103, Maumee, Ohio 43537, US
- Autres noms enregistrés
- Intouch Insight
- Intouch Insight Corp
- Spécialités
- CX Solutions
- Customer Experience
- Mystery Shopping
- Inspection Software
- Mobile Forms
- Checklists
- Surveys
- Business Intelligence
- Customer Experience Management Software
- Audit Programs
- Covert Audits
- Overts Audits
- Compliance Audits
- and CX Software
- Le profil indique une agence de recrutement
- Non
At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty. As a North American company, we take pride in delivering growth solutions to over 300 of the continent's most loved brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies…
| Champ | Valeur |
|---|---|
| Secteur | Market Research |
| Taille | 51-200 employees |
| Siège social | Ottawa, ON |
| Type d’organisation | Public Company |
| Fondée en | 1992 |
| Spécialités | CX SolutionsCustomer ExperienceMystery ShoppingInspection SoftwareMobile FormsChecklistsSurveysBusiness IntelligenceCustomer Experience Management SoftwareAudit Programs |
| Offres sur Jobsy | 1 |
| Voir la page |
Description
As a Software Developer on our Product Development team, you'll work with a group of talented developers and product managers to take new product ideas from concept to production features that our users love. You'll work closely with Product Managers to understand customer problems and shape upcoming work, and you'll build with modern tooling, including AI coding assistants and agents, as an everyday part of how our team designs, builds, tests, and ships software.
Behind our platform is a suite of Laravel service APIs that power everything from surveys and checklists to mystery shopping and reporting. We keep them on current versions of PHP and Laravel, backed by MySQL and Redis and running on AWS, with an Angular front end in an Nx monorepo. You'll spend much of your time in these APIs: designing endpoints, modelling data, and building the queued jobs and integrations behind new features. If you haven't worked with Laravel before, that's fine; we'll help you get up to speed.
What you'll do:
- Interpret customer problems and requirements and work as part of a Product team to build solutions that add value for our customers and the product as a whole
- Collaborate with other team members to design and plan new product features and changes based on requirements
- Use AI coding tools day to day to explore the codebase, prototype ideas, write and test code, and speed up delivery, and help the team refine how we use them
- Provide input on, and implement improvements to, the tools and processes the team uses to develop, test, and ship user-facing features on a regular basis
- Participate in code reviews and help your team deliver high-quality software, holding AI-assisted changes to the same standard as any other code
- Champion all aspects of the user's experience, with a focus on clarity and speed
- Contribute to product ideation and planning
- Share what you learn with teammates, and learn from them in turn
What you'll need:
- Proficiency building production software, in whichever language and framework you know best
- Comfort using AI-assisted development tools in your day-to-day work, and the judgment to review, test, and take full ownership of what they produce
- Eagerness to learn new languages, frameworks, and tools, and to keep adapting as practices change
- Clear written communication, whether in a ticket, a design note, a code review, or a prompt
- Passion for working in teams with emphasis on respect and continuous improvement
Nice to have:
- Experience with PHP and Laravel, especially building APIs
- Experience working on production-level SaaS products
- Experience with TypeScript, Angular, HTML and CSS
- Familiarity with front-end build, package-management & testing tools such as Nx, Webpack, NPM, Jest, Playwright
- Experience with release management and CI/CD workflows
- Experience building and maintaining scalable products
- Experience building product features on top of LLM APIs
Success will be measured by:
- Consistent, on-time delivery of new product features and changes
- Clean, maintainable, well-tested code, whether you or an AI tool wrote the first draft
- Effective use of AI tools to move faster without lowering the quality bar
- Clear communication and collaboration within the team
- Self directed, takes ownership of tasks, stays apprised of broader team's work
About Intouch
Intouch Insight is a growing technology and managed services company with headquarters in Ottawa, Canada. We take great pride in the Customer Experience ecosystem we’ve created, allowing us to be at the forefront of innovation and driving growth for our clients. We have a 25+ year history and a Fortune 1000 customer-base. Our single platform approach allows multiple data sources such as Survey, Checklists, Mystery Shop and Audit data to use our common reporting platform. At our core, we’re passionate about helping businesses create experiences to win customers for life.
Intouch Insight is an equal opportunity employer and prohibits discrimination and harassment of any type on any ground protected under the Ontario Human Rights Code or other applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
This posting is for an existing vacancy.
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