Publié il y a 8 jours
Sr Customer Success Manager - Oracle Health
@ Oracle
Canada
En bref
Oracle is hiring a Senior Customer Success Manager (Customer Success Executive) for Oracle Health to drive adoption and value from its solutions across a portfolio of high-impact customers. The role is a full-time, customer-facing executive partnership with strategic reviews, risk management and expansion work. Oracle states a CAD salary range of $79,900 to $131,300 per year.
Salaire :
79 900 $–131 300 $ par année
Responsabilités :
- Gérer les relations stratégiques avec les dirigeants clients
- Favoriser l'adoption et la valeur des solutions Oracle
- Surveiller la santé des comptes et atténuer les risques
- Coordonner les équipes internes pour résoudre les enjeux complexes
- Identifier les occasions d'expansion et soutenir les renouvellements
Résumé des exigences :
- Solide acumen d'affaires et communication aux cadres
- Anglais professionnel requis
- Français requis pour les candidats résidant au Québec
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · oraclecloud
- Date publiée par l’employeur
- 2026-11-03
- Première détection par notre source
- 2026-10-29
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Candidatures encouragées | Personnes handicapées |
| Avantages mentionnés | Horaire flexible, Régime de retraite |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Oracle
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/
- Abonnés LinkedIn
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- Bureaux déclarés
- 2300 Oracle Way, Austin, Texas 78741, US
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- Catégories d’activité
- Data Governance
- Electronics
- Robotics
- Infrastructure
- Education
- Data Management
- Software
- Recruiting
- Sales
- SEO
- Enterprise
- B2B
- Marketing Automation
- Innovation Management
- Information Technology
- Digital Marketing
- Hardware
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- Shopping
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- Big Data
- Computer
- Skill Assessment
- Real Time
- Health Care
- Web Hosting
- Enterprise Software
- SaaS
- Social Media Advertising
- Cloud Computing
- Cloud Data Services
- Advertising
- Ad Targeting
- E-Commerce
- Hospitality
- Social Media Marketing
- Internet
- Industrial
- Management Information Systems
- Autres noms enregistrés
- Oracle
- Spécialités
- enterprise
- software
- applications
- database
- middleware
- fusion
- business intelligence
- Primavera
- PeopleSoft
- EPM
- BEA
- Hyperion
- Retek
- Utilities
- On-Demand
- server & storage systems
- BPM
- solutions for communications industry
- ERP
- CRM
- CRM On Demand
- JDE
- and Siebel
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 55 750 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses…
| Champ | Valeur |
|---|---|
| Secteur | IT Services and IT Consulting |
| Taille | 10,001+ employees |
| Siège social | Austin, Texas |
| Type d’organisation | Public Company |
| Fondée en | 1977 |
| Spécialités | enterprisesoftwareapplicationsdatabasemiddlewarefusionbusiness intelligencePrimaveraPeopleSoftEPM |
| Offres sur Jobsy | 20 |
| Voir la page |
Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience.
Key Responsibilities Strategic Partnership & Executive Engagement
- Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment.
- Lead strategic business reviews, roadmap discussions, and long-term planning sessions.
- Represent the customer’s voice within Oracle Health and ensure internal alignment to their priorities.
Customer Success & Value Realization
- Drive adoption and measurable outcomes aligned to customer goals, KPIs, and contractual commitments.
- Ensure customers achieve full value from their investments through proactive guidance, best practices, and solution optimization.
- Monitor customer health, identify risk signals early, and coordinate mitigation plans.
Cross-Functional Leadership
- Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
- Facilitate resolution of complex issues, acting as the escalation point and ensuring timely, high-quality outcomes.
- Advocate for customer needs in product planning and innovation discussions.
Operational Excellence
- Develop and execute customer success plans, communication cadences, and governance structures.
- Ensure all commitments—contractual, operational, and strategic—are tracked, met, and clearly communicated.
- Maintain accurate account documentation, forecasting inputs, and health assessments.
Retention, Growth & Business Impact
- Protect and grow existing customer relationships by identifying expansion opportunities aligned to customer strategy.
- Partner with account teams to influence renewals, expansion cycles, and value-based selling motions.
- Support commercial planning through insights on customer priorities, risks, and partnership trajectory.
Leadership & Thought Partnership
- Contribute to continuous improvement across the Customer Success organization by sharing insights, best practices, and lessons learned.
- Mentor junior team members and support organizational development initiatives.
Disclaimer:
Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.
Range and benefit information provided in this posting are specific to the stated locations only
CA: Hiring Range in CAD from: $79,900 to $131,300 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Vacancy Type - Replacement Position
This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset.
This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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