Publié il y a 2 mois
Tim Hortons Cashier, Part Time
@ Chartwells Higher Education
New Westminster, Colombie-Britannique
En bref
Chartwells Higher Education is hiring a part-time Tim Hortons front team member to deliver fast, friendly guest service at the counter and drive-thru. The work covers taking and checking orders, preparing products to standard, keeping the front area clean and stocked, and following health and safety rules.
Responsabilités :
- Greet guests and take orders accurately at counter and drive-thru
- Prepare products following standards and order monitor
- Resolve guest concerns and complaints
- Keep front counter, drive-thru and dining area clean and stocked
- Log product temperatures and follow sanitation tasks
Résumé des exigences :
- Excellent customer service skills
- Able to work in a fast-paced environment
- Strong decision-making and problem-solving ability
- Excellent written and verbal communication
- Team player
- Cash register experience is an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-09-21
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Restaurant ou cuisine |
| Position | Surtout debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Chartwells Higher Education
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 204 |
The Tim Hortons Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Hospitality & Guest Service
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
- Delivers consistent and outstanding guest service through friendly attitude, attentive behaviour and strong product knowledge
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
- Listens carefully to guests and apologizes for the experience in the case of a complaint
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
- Prepares all products as required, following the order monitor to ensure the accuracy of every order
- Communicates showcase and product needs to ensure proper product availability for guests
- Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
About you:
- Able to work in a fast-paced environment
- Excellent decision-making ability and problem solving
- Familiar with the use of a cash register is an asset
- Excellent customer service skills
- Must be a team player
- Excellent communication skills (written and verbal.)
Journal
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