Manager, ISAGE Bridge Training and Newcomer Youth Programs, Job ID #142

Starting Salary: $65,000 - $75,000. Commensurate with experience
Hours: 35 hours per week
Location: Yonge & Sheppard
Employment Type: Full-time contract until March 31, 2027 (with possibility of extension)
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?

• Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
• Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions.
• Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
• Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
The Newcomer Youth Connections to Success (NYCS) is a dynamic program designed to support newcomer youth (ages 15–18) in successfully transitioning into the Canadian education system and future workforce. The program focuses on building confidence, social connections, and early career direction through mentorship, skills development, and exposure to post-secondary and career pathways.

International Skills Applied to Geriatrics (ISAGE) bridge training program is delivered from the North office in partnership with George Brown College and other stakeholders. ISAGE provides internationally trained professionals with essential skills for successful integration into the Canadian labor

As a Manager, you will:
• Provide strategic and operational leadership for youth and bridge training programs, ensuring achievement of contractual obligations, service excellence, financial accountability, staff performance, and continuous improvement
• Oversee the delivery of program activities, including group workshops, one-on-one services, mentorship initiatives, guest speaker engagements, and educational site visits, ensuring alignment with organizational standards and strategic objectives
• Lead program planning, curriculum development, evaluation, and continuous improvement by collaborating with internal teams and external stakeholders to ensure program relevance and effectiveness
• Develop, maintain, and strengthen partnerships with employers, educational institutions, community organizations, funders, and other stakeholders to support recruitment, referrals, program promotion, and participant success
• Ensure all contractual deliverables, performance targets, budgets, reporting requirements, and program expenditures are met in compliance with funder agreements and organizational policies
• Oversee all aspects of staff leadership, including recruitment, onboarding, coaching, performance management, professional development, and team engagement
• Monitor program performance through data analysis and reporting, ensuring accurate documentation in Salesforce and other internal systems while providing timely reports to leadership and funders
• Provide management support and operational backup to other Employment Services programs and leadership as required to ensure continuity of service

Minimum Qualifications & Experience:
• Bachelor's degree in Human Resources, Social Work, Business Administration, or a related field.
• Minimum 3–5 years of progressive management experience leading employment, training, education, or community programs, including direct supervision of staff, budget management, and accountability for program outcomes
• Demonstrated experience recruiting, coaching, developing, and managing employee performance while building high-performing teams
• Proven experience managing contractual deliverables, funder compliance, performance indicators, and reporting requirements
• Experience administering program budgets, monitoring expenditures, and ensuring financial accountability
• Extensive knowledge of Employment Ontario and/or bridge training programs within a funded service delivery environment
• Experience developing operational plans, implementing continuous improvement initiatives, and using data to inform program decisions.
• Excellent interpersonal and organizational skills with strong cultural sensitivity and understanding of newcomer needs
• Strong computer skills, ability to learn and implement databases, analyze data, produce reports and make improvements
• Experience managing program budgets, forecasting expenditures, and ensuring financial accountability within funded programs
• Demonstrated ability to multi-task and excellent time management in meeting tight deadlines
• A clear Vulnerable Sector Check is required for this position

Ready to Make an Impact?
Apply now with your resume and cover letter!

JVS Toronto is an Equal Opportunity Employer. If you require accommodation at any stage of the recruitment process, please contact Human Resources.

As part of our recruitment process, we may use AI-enabled tools to support resume screening and candidate matching. However, applications are reviewed by a member of our hiring team.

We embrace diversity and encourage all qualified candidates to apply. We thank all applicants for their interest; only those selected for an interview will be contacted.