Vice President, Private Equity

Pinnacle Fund Services (Pinnacle) is a privately-owned company headquartered in Vancouver, that provides high quality accounting and administrative services to hedge funds, private equity funds, and other investment funds in Canada, the United States and internationally. Pinnacle provides clients with responsive service and provides employees with a dynamic workplace and career growth potential.

We’re looking for a Vice President of Private Equity to support the continued growth of our Private Equity platform, both nationally and internationally. The ideal candidate brings deep technical expertise, strong client relationship skills, commercial acumen, and the emotional intelligence to develop people, strengthen accountability, and scale service delivery while preserving client trust.

We’re seeking someone based in the Toronto area who can maintain a strong local presence and support both our people and clients in the region.

The Vice President, Private Equity will provide strategic oversight and client relationship leadership for Pinnacle’s Private Equity clients, while ensuring the team continues to deliver high-quality fund accounting and financial reporting services. This role will drive operational excellence, team leadership, and consistent standards across Pinnacle’s offices.

Responsibilities

Strategic Leadership

• Execute the strategic plan for the Private Equity division, driving profitability, client satisfaction, operational excellence, and long-term growth.
• Lead KPI reviews and divisional performance management, using data and business insight to support clear priorities and sustained improvement.
• Support firmwide transformation, operating standards, continuous improvement, and scalability initiatives.

Operational Excellence

• Lead Private Equity service delivery teams across locations, ensuring timeliness, quality, consistency, and high standards across accounting, reporting, valuations, and client deliverables.
• Improve client allocation methodologies, workforce planning, utilization, and capacity management to support service complexity, client needs, and sustainable profitability.
• Further standardize operating practices, workflow disciplines, onboarding routines, and readiness for audits and client due diligence.
• Own divisional profitability and operating performance, with oversight of utilization, realization, staffing levels, margins, and client profitability.
• Guide resource strategy, including resource allocation and client profitability, ensuring the division is positioned to deliver service quality, margin performance, and sustainable growth.

Client Partnership

• Serve as the executive relationship lead for strategic Private Equity clients, building trusted partnerships focused on retention, service quality, and growth.
• Oversee action points from client reviews and lead the resolution of complex client issues with judgment, professionalism, and follow-through.

People Leadership

• Lead and develop AVPs, Senior Managers, Managers, and future leaders, strengthening leadership capability, succession depth, and performance standards.
• Promote a culture of ownership, collaboration, accountability, commercial judgment, technical credibility, and client excellence.

Desired skills and experience

• 10+ years of Senior leadership experience in private equity fund administration or alternative investment services.
• Deep technical expertise across fund accounting, reporting, valuations, investor allocations, audits, and client deliverables.
• Proven ability to lead multi-level teams, strengthen performance, and develop future leaders.
• Strong business acumen, with experience managing profitability, utilization, staffing, margins, and client economics.
• Demonstrated success enhancing established operations, standardizing practices, and improving service delivery across locations.
• Executive-level client relationship management skills, supported by sound judgment, emotional intelligence, and credibility with senior stakeholders.

Why Pinnacle Fund Services?

At Pinnacle Fund Services, we're committed to providing our employees with a comprehensive benefits package that supports their health, well-being, and professional growth. Here are some of the perks and benefits that set us apart:

• Extended Health Benefits
• RRSP Employer Match Program
• Competitive Compensation
• Annual discretionary bonus
• Educational Support
• Work-Life Balance
• Remote Firm, with some in-office days with purpose (learn, build relationships, collaborate & socialize)
• Exposure to all aspects of the business
  

Thank you for your interest in Pinnacle Fund Services. We look forward to meeting you and learning about your next steps in your career.

Our Commitment to Inclusion & Accessibility

Pinnacle Fund Services is committed to fostering a diverse, equitable, inclusive, and accessible workplace where all employees and applicants feel valued, respected, and supported. We welcome applications from qualified individuals of all backgrounds and experiences. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process. If you require an accommodation, please let us know and we will work with you to meet your needs.

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Job Post Disclaimer

Pinnacle does not accept resumes from employment placement agencies, head-hunters, or recruiters who do not have a formal contractual arrangement with us. Any unsolicited resume, candidate profile, or other information received from a supplier not approved by Pinnacle will not be considered. Pinnacle will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.