Administrative Assistant - Sales

Larsen & Shaw - The Hinge People
With more than 100 years of manufacturing experience, located in Walkerton Ontario.

Administrative Assistant – Sales Department

A leading manufacturer of top-quality custom and standard continuous hinges, architectural products, custom metal stampings and laser cut parts since 1919 invites applicants for the position of Administrative Assistant in the Sales Department.

Who we are:

A family-owned business since 1919, in Walkerton Ontario, Larsen & Shaw has been a leading hinge manufacturer producing top quality Custom Hinges, Standard Continuous Hinges and architectural products as well as a wide variety of other hinges, hardware, and metal stampings. The foundation of the business rests on Integrity, Respect, Personal Growth, Team Work, Productivity, Pride & Happiness which are embedded in all aspects of the business. As a progressive company we pride ourselves on our commitment to all employees, the community and the long term success of the company.

The Ideal Candidate:

• Grade 12, post-Secondary School Education is Preferred.
• 2-5 years of administrative experience
• Exceptional interpersonal skills and communications skills, both verbal and written
• Excellent coordination and organizational skills necessary to coordinate multiple priorities to meet objectives
• Must be a self starter and possess the ability to work with minimum supervision
• Computer skills in Microsoft Word, Excel, Outlook

Joining the team means that you will:

• Assist the Sales team with day-to-day responsibilities and Customer Service Relations
• Verification of Orders and Pricelist Items, enter sales orders into the software program.
• Process invoicing, order entries and assist with price calculations.
• Follow Sales Operating Procedures for order entry, acknowledgements, and handling customer purchase orders.
• Provide timely support to Shipping, including rush orders, sample shipments, and no‑charge invoice processing.
• Handle customer requests such as order tracking, invoice copies, and order follow-up.
• Maintain and update customer accounts, addresses, shipping instructions, tax info, part numbers, revisions, and labels
• Review new parts, drawings, and specifications for accuracy during order entry.
• Prepare and distribute monthly Manufacturer Representative commission reports.
• Assist with promotional item shipments, price list updates and adjustments.
• Handle customs‑related tasks including NAFTA certificates, B13 declarations (backup), and customs invoices.

The Job

37.5 hour work week

Compensation: Extended Health and Dental Benefits including Vision, an Employee Assistance Program, Paid time off, RRSP, Profit Share Opportunities, ESOP and Wellness & Engagement Events.

Why you should work for us

• Larsen & Shaw offers meaningful, challenging work where employees are valued and rewarded for their contributions.
• Compensation includes competitive wages, structured pay increases.
• Employees and their families benefit from company‑paid group benefits, retirement savings plans, paid time off, profit sharing, and an employee share ownership program, along with events and wellness initiatives.
• Training and development are a priority, with opportunities for formal and informal education, apprenticeships, internal promotions, and ongoing professional growth.
• The company is committed to staying rooted in Walkerton, investing significantly in the community and supporting local causes like the Walkerton & District Hospital Foundation.
• Work–life balance is supported through a positive work environment and the advantages of small‑town living, including short commutes.
• Larsen & Shaw leads with purpose by putting employees at the center of its culture and long‑term success.

Personal information collected during the application process is used solely for recruitment and managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act. R.S.O. 1990, Chapter M.56

We seek motivated, forward‑thinking individuals who want to grow with us and contribute to the modernization of the manufacturing industry.

Larsen & Shaw is an equal opportunity employer committed to a fair, inclusive hiring process. Accommodations are available upon request. We thank all applicants for their interest, but only those selected for further consideration will be contacted.

Larsen & Shaw is an equal opportunity employer committed to an inclusive and fair recruitment and selection process. If you are contacted about an employment opportunity, please adviseus if you require accommodation. We thank all applicants for your interest in joining our team, only those selected will be contacted.