Publié il y a 4 jours
Boutique Assistant Manager - Metrotown Burnaby
@ Nestle Operational Services Worldwide SA
Burnaby, Colombie-Britannique
En bref
Nespresso Canada, a division of Nestlé Canada, is hiring a Boutique Assistant Manager at its Metrotown Burnaby boutique to drive sales, customer service, team building and boutique operations. The role is an existing vacancy requiring 4-5 years of high-volume retail management, with the luxury retail space an asset. The posting states a salary of $52,000-$60,000 plus a quarterly bonus, and a benefits package that starts on day one.
Responsabilités :
- Achieve daily, weekly and monthly sales and service targets with the team
- Lead, recruit, schedule and coach boutique staff
- Review KPIs and implement improvement action plans
- Implement SOPs covering compliance, risk and health and safety
- Manage cash, inventory, staffing and monthly reports
Résumé des exigences :
- 4-5 years of high-volume retail management
- Luxury retail experience an asset
- Strong team-building and coaching skills
- Effective time management, communication and analytical skills
- Passion for coffee and sustainability
- Ability to stand all day and lift up to 23 kg
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-11-06
- Première détection par notre source
- 2026-10-17
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Gestionnaire |
| Domaine | Commerce de détail |
| Expérience | 4 an(s) et plus |
| Expérience en gestion | 4 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Surtout debout |
| Exigences physiques | physique modéré · soulever 51 lb · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Régime de retraite, Prime de rendement, Rabais employé, Mieux-être, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Nestle Operational Services Worldwide SA
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules
- Abonnés LinkedIn
- 18 070 431
- Personnes associées sur LinkedIn
- 197 820
- Bureaux déclarés
- Av. Nestlé 55, Vevey, 1800, CH
- Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH
- Avenida 8A C N, Panama City, Panama, PA
- Stroombaan 14, Amstelveen, North Holland 1181 VX, NL
- Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
- Arne Jacobsens Alle 7, Kobenhavn S, Capital Region 2300, DK
- Avinguda dels Paisos Catalans, 51, Esplugues de Llobregat, Catalonia 08950, ES
- 1812 N Moore St, Arlington, Virginia 22209, US
- Avenida del Libertador Gral. San Martin 1855, Vicente Lopez, Buenos Aires 1638, AR
- Avenida Doutor Silas Munguba, Fortaleza, CE 60714-242, BR
- Rue d'Entre-Deux-Villes 10, La Tour-de-Peilz, VD 1814, CH
- Strada George Constantinescu 3, Bucharest, Bucharest 020339, RO
- Plaza Dr, Makati, National Capital Region, PH
- Rua Alexandre Herculano 8, Oeiras, Lisbon 2795-135, PT
- Avenida Doutor Chucri Zaidan, 246, Sao Paulo, SP 04583-110, BR
- Jalan PJU 7/3, Petaling Jaya, Selangor 47810, MY
- Nestle Middle East FZE, Dubai World Central, Dubai, Dubai 00000, AE
- Catégories d’activité
- Coffee
- Consulting
- Software
- Dairy
- Cosmetics
- Public Transportation
- Coworking
- Food and Beverage
- Water
- Autres noms enregistrés
- Nestlé Operational Services Worldwide SA GTP
- Nestle Operational Services Worldwide SA
- Nestlé
- Spécialités
- Coffee and beverages
- Dairy
- Confectionary
- Culinary and frozen food
- Ice Cream
- Infant nutrition
- Healthcare nutrition
- Out of home F&B solutions
- and Petcare
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our…
| Champ | Valeur |
|---|---|
| Secteur | Food and Beverage Services |
| Taille | 10,001+ employees |
| Siège social | Vevey |
| Type d’organisation | Public Company |
| Spécialités | Coffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand Petcare |
| Offres sur Jobsy | 50 |
| Voir la page |
REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME
We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
Here’s why we think you should choose us:
- Competitive salary 52 000$ - 60 000$ + quarterly bonus
- At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!
Position summary
We are looking for a Boutique Assistant Manager at our Metrotown Burnaby Boutique. This position is an existing vacancy. As a Boutique Assistant Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.
A day in the life as a Boutique Assistant Manager, your main responsibilities will include, but not be limited to:
Sales and Customer Service:
- Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique;
- Maximize guest frequency, sales and acquisition of new customer in the boutique;
- Maximize capsule, accessories and machines sales in the boutique;
- Continuously evaluate the quality of service, leveraging mystery shopper results to implement customer service action plan.
Leadership/Team Management:
- Support the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives;
- Recruit, hire, and motivate the team to provide exceptional customer service in keeping with our brand image;
- Plan, identify, communicate, and delegate appropriate responsibilities to team, in conjunction with Boutique Manager, to ensure smooth operations;
- Consistently review KPIs to identify problems, concerns, and opportunities for improvements. Support action plan creation to achieve goals.
Operations:
- Implement SOPs and guidelines for the boutique ensuring excellence in compliance, risk management, and health & safety;
- Monitor and manage schedules to ensure boutique operations and customer service goals are met;
- Understand, plan and prioritize achieving annual sales and wage cost targets aligned with Boutique Manager;
- Use all operational tools to plan for and achieve excellence in staffing, monthly reports, cash management and inventory management;
- Support stock team by performing spot checks and assisting with inventories and deliveries.
What will make you successful
- 4-5 years of High-Volume Retail Management; the luxury retail space is an asset
- Demonstrated ability to prioritize and plan multiple priorities
- Strong team-building skills with a history of effective team coaching and development
- Effective time management, communication, problem-solving and analytical skills
- Passionate about coffee and sustainability
- Experience in the food or coffee space an asset
- Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.
Candidates will be considered as they apply.
Nespresso Canada, a division of Nestle Canada!
REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME
We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.
Here’s why we think you should choose us:
- Competitive salary 52 000$ - 60 000$ + quarterly bonus
- At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine & monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more!!
Position summary
We are looking for a Boutique Assistant Manager at our Metrotown Burnaby Boutique. This position is an existing vacancy. As a Boutique Assistant Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.
A day in the life as a Boutique Assistant Manager, your main responsibilities will include, but not be limited to:
Sales and Customer Service:
- Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique;
- Maximize guest frequency, sales and acquisition of new customer in the boutique;
- Maximize capsule, accessories and machines sales in the boutique;
- Continuously evaluate the quality of service, leveraging mystery shopper results to implement customer service action plan.
Leadership/Team Management:
- Support the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives;
- Recruit, hire, and motivate the team to provide exceptional customer service in keeping with our brand image;
- Plan, identify, communicate, and delegate appropriate responsibilities to team, in conjunction with Boutique Manager, to ensure smooth operations;
- Consistently review KPIs to identify problems, concerns, and opportunities for improvements. Support action plan creation to achieve goals.
Operations:
- Implement SOPs and guidelines for the boutique ensuring excellence in compliance, risk management, and health & safety;
- Monitor and manage schedules to ensure boutique operations and customer service goals are met;
- Understand, plan and prioritize achieving annual sales and wage cost targets aligned with Boutique Manager;
- Use all operational tools to plan for and achieve excellence in staffing, monthly reports, cash management and inventory management;
- Support stock team by performing spot checks and assisting with inventories and deliveries.
What will make you successful
- 4-5 years of High-Volume Retail Management; the luxury retail space is an asset
- Demonstrated ability to prioritize and plan multiple priorities
- Strong team-building skills with a history of effective team coaching and development
- Effective time management, communication, problem-solving and analytical skills
- Passionate about coffee and sustainability
- Experience in the food or coffee space an asset
- Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.
Candidates will be considered as they apply.
Nespresso Canada, a division of Nestle Canada!
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