Broker Sales - Bilingual Sales Representative

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What you'll do:

Tailoring interactions using emerging technology solutions including phone, chat, email, SMS, and video conferencing.

Identifying customer needs to build on existing products, including developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.

Selling insurance products by establishing contact and developing relationships with prospects, responding to incoming communications, following up on expiry date cards, re-quoting previous prospects and cancelled files, and contacting generated leads.

Creating a trusting environment that fosters new sales opportunities and retention of existing business.

Actively participating within the team and independently to continuously contribute to overall business improvement.

Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.

Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow-up.

Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is achieved.

Identify, source, and close new business opportunities through outbound prospecting, networking, and strategic outreach.

Manage the full sales cycle from prospecting to closing deals.

Consistently meet or exceed individual sales targets and performance metrics.

Build and maintain a robust pipeline of qualified leads using CRM tools and sales methodologies.

Develop in-depth product and market knowledge to effectively communicate value to clients.

Stay ahead of industry trends and competitive dynamics to uncover opportunities for growth.

Let's talk about you:

RIBO license (Registered Insurance Broker of Ontario) is required. Candidates must hold a valid license.

Minimum of two years’ sales experience, preferably in personal lines, automobile, and property insurance.

Proven track record of overachieving sales targets in a high-pressure, quota-driven environment.

Hunter mentality – self-starter with an unstoppable drive to win and close deals.

Comfortable working in a fast-paced, high-demand environment with ambitious goals.

Highly motivated, goal-oriented, and accountable for results.

Resilient and persistent – thrives on overcoming challenges and rejection.

Exceptional communication skills and the ability to effectively engage with all levels of internal and external stakeholders.

Strong time management and organizational skills to handle competing priorities is a must.

Intermediate proficiency in Microsoft Office Suite. Preference will be given to candidates with experience using EPIC, ARS, Salesforce, and insurance company portals.

Working Conditions:

1. General contact centre and office environment.
2. Hybrid and remote options available.

Salary Range: $52,454 to $72,099

This position offers a competitive salary along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

Defined benefit pension plan for a financially confident retirement

100% coverage of approved continuing education and licensing fees

Access to a wealth of learning resources, including LinkedIn Learning for professional development

Flexible work-from-home and hybrid options

Unlock your potential with opportunities for advancement

The OTIP Group of Companies (“OGC”) is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.

Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.

This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.