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Première détection par notre source: il y a 24 jours

Customer Success Operations Evaluator

@ Mercor

Toutes ses offres Site Web

Toronto, Ontario

80–120 $/h5+ ans d’expérience
Postuler
SIGNAUX

En bref

Mercor is hiring a remote contract Customer Success Operations Evaluator at $80 to $120 per hour. The role evaluates AI-generated artifacts against domain-specific quality rubrics, identifies factual, aesthetic and presentation errors, and writes structured feedback to improve AI model performance. Candidates need 5+ years of customer success or support operations experience and native or professional English fluency.

Salaire :

80 $–120 $ de l’heure

Responsabilités :

  • Evaluate AI-generated artifacts against quality rubrics
  • Identify factual, aesthetic and presentation errors
  • Provide structured written feedback to improve model performance
  • Work independently and asynchronously to meet deadlines
  • Collaborate with subject matter experts on dataset consistency

Résumé des exigences :

  • 5+ years in customer success or support operations
  • Native or professional English fluency
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides
  • Master's degree or higher preferred

Outils et compétences

Microsoft OfficeGoogle WorkspaceGoogle Slides
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-10-17

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience5 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationMaîtrise (préféré)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Mercor

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We connect human expertise with leading AI labs and enterprises to train frontier models.

Description complète de l’entreprise

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

Abonnés LinkedIn
654 507
Personnes associées sur LinkedIn
5 250
Bureaux déclarés
  • San Francisco, California 94105, US
Catégories d’activité
  • Employment
  • Software
  • Recruiting
  • Data Collection and Labeling
  • Artificial Intelligence (AI)
  • Machine Learning
Autres noms enregistrés
  • Mercor
Le profil indique une agence de recrutement
Oui
Investissement total déclaré
483 600 000

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

ChampValeur
SecteurSoftware Development
Taille51-200 employees
Siège socialSan Francisco, California
Type d’organisationPrivately Held
Fondée en2023
Offres sur Jobsy1 626
LinkedInVoir la page
Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors in outputs.
  • Provide clear, structured written feedback to improve AI model performance.
  • Work independently and asynchronously to meet deadlines while ensuring high-quality assessments.
  • Collaborate with subject matter experts to ensure consistency and relevance across datasets.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in Customer success / support operations.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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