Deductions Specialist

Build Your Career With Us

The What

As a Deductions Specialist, you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Canada Controller. The Deductions Specialist supports the commercial finance and order-to-cash functions for the Canada Tools businesses. The primary focus of this position is the review, validation, and resolution of customer deductions, including promotional claims, pricing discrepancies, shortages, returns, rebates, and other trade-related disputes. This role is responsible for researching and reconciling deduction activity, partnering with Sales, Customer Service, Finance, and Shared Services to drive timely resolution, supporting month-end close activities, maintaining strong internal controls, and ensuring compliance with company policies and audit requirements. The position also contributes to process improvement initiatives aimed at reducing invalid deductions, improving recovery rates, and enhancing overall deductions management.

If you enjoy building strong relationships, contributing to meaningful work, and making a real impact, join us to build a career where you can thrive and Make A Difference For Those Who Make The World™.

What You Get

• Competitive compensation, with an anticipated annual base salary of $75,000–$85,000, based on your experience, skills, qualifications, and market location.
• A hybrid work environment, with in-office and remote work determined by business needs and role requirements.
• Company-provided fleet vehicle for both business and personal use, making travel across your territory easy and convenient.
• Comprehensive benefits package designed to support the health, well-being, and financial future for you and your family.
• The tools you need to succeed, including a company cell phone, and laptop.
• A supportive and collaborative team where your ideas are valued and you can bring your best self to work every day.
• Career growth opportunities as part of a Fortune 200 company, with the chance to learn, grow, and advance your career.
• An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
• Employee perks including discounted company stock options, GoodLife Fitness discounts, safety shoes reimbursement, and many more exclusive offers.

The Why
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.

What You Will Get To Do

• Research, review, validate, and resolve customer deductions related to promotions, pricing discrepancies, shortages, returns, rebates, promotional agreements, and other trade claims.
• Partner with Sales, Customer Service, Finance, Accounts Receivable, and other cross-functional teams to investigate and resolve open deductions in a timely manner.
• Determine validity of deductions and process appropriate resolutions, including approvals, chargebacks, recoveries, and dispute submissions.
• Monitor and manage deduction aging to reduce past-due balances and improve overall resolution cycle time.
• Support month end and quarter-end close activities by reconciling deduction balances, preparing account analyses, and ensuring accurate financial reporting.
• Maintain accurate records of deduction claims, resolutions, and supporting documentation in accordance with company policies and audit requirements.
• Prepare and communicate regular reporting on deduction volumes, aging, and key issue trends to management.
• Identify recurring deduction trends, root causes, and process gaps, and recommend corrective actions to reduce future claims and improve recovery rates.
• Assist with continuous improvement initiatives focused on deductions management, dispute resolution workflows, and process standardization.
• Ensure compliance with internal controls, delegation of authority, and other financial and operational policies and support internal and external audit requests by providing documentation, explanations, and evidence of control execution.
• Other financial support and research, as necessary.

Who You Are

• Bachelor’s degree in Accounting or Finance required – CPA or MBA is a plus
• Minimum of 2 – 5 years’ experience in deductions management, accounts receivable, trade finance, order-to-cash, customer claims, or related finance/accounting function
• Strong knowledge of MS Excel – ability to handle large files with pivot tables, vlookup, sumif, etc.
• Ability to discuss matters effectively with non-financial associates at all levels of management
• Must demonstrate personal drive and willingness to accept responsibility
• Strong organizational, analytical and decision-making skills – attention to details
• Ability to work independently
• Continuous improvement minded; experience with business intelligence platforms (e.g. Power BI) highly preferred
• Results oriented
• Respect for people and ability to work and communicate with all levels in the organization

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This job posting is for an existing vacancy within our organization.

Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences, and needs of employees and our communities including but not limited to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse, and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD’s priorities, goals, and principles of equity and inclusivity. If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.