Publié il y a 6 mois
Phonetician / Linguist (fr-CA & en-CA)
@ Omilia
Québec, Québec
En bref
Omilia is hiring a Phonetician / Linguist to ensure the linguistic and phonetic quality of its multilingual text-to-speech systems. The work covers phonological analysis, phoneme inventories, pronunciation lexicons, and audio corpus review for Canadian French and Canadian English.
Responsabilités :
- Analyse la phonologie et la phonétique du français et de l'anglais canadiens
- Définir les inventaires de phonèmes et construire les lexiques de prononciation
- Auditer les corpus audio et sélectionner les références vocales
- Réviser les sorties G2P générées par machine
- Collaborer avec les ingénieurs TTS pour intégrer les ressources linguistiques
Résumé des exigences :
- Maîtrise (M.Sc.) ou doctorat en linguistique ou phonétique
- Expérience démontrée en lexiques de prononciation ou systèmes G2P
- Connaissance approfondie de la phonétique articulatoire et acoustique
- Maîtrise de l'API et d'une notation de phonèmes lisible par machine
- Anglais courant et maîtrise d'une autre langue pertinente
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · workable
- Date publiée par l’employeur
- 2026-04-29
- Première détection par notre source
- 2026-10-11
- Mise à jour du dossier source
- 2026-10-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Recherche et sciences |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Maîtrise (exigé), Doctorat (exigé) |
| Domaines d’études | Linguistics, Phonetics, Computational Linguistics |
| Avantages mentionnés | Congés payés généreux, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Omilia
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
AI-driven customer service transformation with Agentic AI and advanced anti-fraud protection.
Description complète de l’entreprise
Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of AI-first contact centers. Omilia’s Self-Learning Agentic CX learns from across the entire customer journey — from self-service to live agent interactions — unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction — all while preserving the human touch where it matters most. LinkedIn Privacy Policy: www.omilia.com/data-protection-notice
- Abonnés LinkedIn
- 46 647
- Personnes associées sur LinkedIn
- 481
- Bureaux déclarés
- Inomenon Ethnon 50, Thekla Konteatis Court, Off. 41, Larnaca, Larnaca 6042, CY
- Catégories d’activité
- Speech Recognition
- Chatbot
- Software
- Generative AI
- Enterprise Software
- Natural Language Processing
- Agentic AI
- Artificial Intelligence (AI)
- Customer Service
- Autres noms enregistrés
- Omilia
- Spécialités
- Customer Experience
- Call Center
- Artificial Intelligence
- Virtual Assistants
- Conversational AI
- Authentication & Anti-Fraud
- Generative AI
- Agentic AI
- Agent Assist
- Contact Center Security
- Customer Service Automation
- Automated Call Quality Management
- Voice Biometrics
- Liveness Detection
- Speaker Change Detection
- ANI Spoofing Risk Analysis
- Known Fraudster Identification
- Coherence & Logic Analysis
- Behavioral Analysis
- and Call Center Analytics
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 87 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered…
| Champ | Valeur |
|---|---|
| Secteur | Software Development |
| Taille | 201-500 employees |
| Siège social | Larnaca, Larnaca |
| Type d’organisation | Privately Held |
| Fondée en | 2002 |
| Spécialités | Customer ExperienceCall CenterArtificial IntelligenceVirtual AssistantsConversational AIAuthentication & Anti-FraudGenerative AIAgentic AIAgent AssistContact Center Security |
| Offres sur Jobsy | 2 |
| Voir la page |
Role Purpose
Ensure the linguistic and phonetic quality of Omilia’s multilingual Text-to-Speech (TTS) systems by designing phoneme inventories, developing lexicons, and reviewing audio corpora to support enterprise-grade voice experiences.
Accountabilities
- Autonomy: Independently conduct phonological and phonetic analysis, design phoneme inventories, and develop lexicons for multiple languages.
- Scope & Complexity: Responsible for linguistic quality across all supported languages in TTS, including handling underrepresented phenomena and complex language-specific features.
- Impact: Directly influences the naturalness, accuracy, and quality of Omilia’s TTS output, impacting customer experience in global contact center deployments.
- Influence/Mentorship: Collaborates with TTS engineers, data scientists, and ML researchers; coordinates with native-speaker reviewers and external annotation pipelines.
Key Responsibilities
- Conduct systematic phonological and phonetic analysis of the Canadian French and Canadian English languages.
- Document language-specific features (prosody, stress, tone, coarticulation, dialect variation).
- Produce structured language profiles for TTS model training and evaluation.
- Define and maintain phoneme inventories; map to IPA and TTS-specific conventions.
- Corpus audits and optimal audio references selections for TTS target voice tuning
- Build and maintain pronunciation lexicons, including G2P rules and exceptions.
- Review and correct machine-generated G2P outputs; conduct pronunciation audits.
- Annotate audio corpora, develop evaluation protocols, and produce error analyses.
- Define linguistic criteria for TTS corpus selection and design prompts for data collection.
- Collaborate with TTS engineers to integrate linguistic artefacts into synthesis pipelines.
- Contribute to internal documentation and participate in research discussions.
Requirements
- M.Sc. or Ph.D. in Linguistics, Phonetics, Computational Linguistics, or related field.
- Proven experience building pronunciation lexicons or G2P systems for TTS or ASR.
- Deep knowledge of phonological theory, articulatory and acoustic phonetics.
- Proficiency with IPA and at least one machine-readable phoneme notation system (X-SAMPA, ARPAbet, etc.).
- Experience with corpus annotation tools (Praat, ELAN, WebAnno, etc.).
- Strong analytical and documentation skills.
- Fluency in English; proficiency in at least one additional language relevant to Omilia’s markets.
- Technical skills: Praat, ELAN, Audacity, PLS/CMUdict/SSML lexicon formats, Phonetisaurus/Sequitur/neural G2P, basic Python or shell scripting, TTS text normalization.
Benefits
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.
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