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Sales Manager

@ Michaels of Canada, ULC.

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Orillia, Ontario

Temps plein3+ ans d’expérience
Postuler
SIGNAUX

En bref

Michaels of Canada, ULC is hiring a Sales Manager for its Orillia, ON store to lead the selling culture, front-end and service operations, and customer experience. The role oversees POS and self-checkout, loyalty enrolment, BOPIS and same-day delivery, team coaching and asset protection, and includes manager-on-duty coverage. The posting requires 3+ years of retail leadership experience, shifts that include nights, weekends and early mornings, and pay of $18.60 to $22.90 per hour.

Responsabilités :

  • Lead store sales and service operations as manager on duty
  • Coach and develop team members across departments
  • Oversee POS, self-checkout, BOPIS and same-day delivery
  • Run balloons, birthday, Knit & Sew and custom framing programs
  • Enrol customers in the Loyalty Rewards Program and reduce shrink

Résumé des exigences :

  • 3+ years retail leadership experience
  • Ability to stand for long periods and move throughout the store
  • Ability to lift, carry and push up to 25-50 pounds
  • Comfortable working nights, weekends and early mornings
  • Ability to work in a fast-paced, customer-facing environment

Outils et compétences

POS systemself-checkout

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueCongés payésAide aux étudesRabais employé
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-09-26
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-29

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineCommerce de détail
Expérience3 an(s) et plus
Expérience en gestion3 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Horairejour, soir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 50 lb · ordinateur modéré
Avantages mentionnésCongés payés généreux, Aide aux études, Rabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Michaels of Canada, ULC.

Toutes ses offres
ChampValeur
Offres sur Jobsy244
Description
Store - ORILLIA, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
  • Oversee Balloons business, birthday party operations, and other in-store programs and events
  • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
  • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
  • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
  • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
  • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

  • 3+ years retail leadership experience

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.

Total Base Pay Range for this Position:

$18.60 - $22.90

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.


At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.


Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.


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