Security Supervisor - TD Centre

Position: Security Supervisor

Status: Full Time

Hours: Continental Rotating 0700-1900/1900-0700

Payrate: $28.00/hr

Overtime Method: Averaging agreement over 88 hours

Posting Date: November 6th 2026

Internal Closing Date: November 12th 2026

External Closing Date: November 13th, 2026

Job Overview:

The TD Centre is one of Toronto’s premier commercial properties located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

As a Security Supervisor, you will play a key leadership role in overseeing front-line security operations, supporting your team, and ensuring a high standard of safety, service, and professionalism across the property. This position requires strong leadership, sound decision-making, and the ability to manage operations effectively in a dynamic, fast-paced environment.

Key Responsibilities:

· Supervise and support a team of security guards, ensuring coverage, professionalism, and adherence to site standards

· Act as the first point of contact for on-site incidents, providing direction and leadership during emergencies

· Monitor daily operations and ensure all posts are staffed and operating efficiently

· Conduct regular patrols and site inspections to maintain visibility and address any security or safety concerns

· Review and approve incident reports, logs, and documentation for accuracy and completeness

· Provide coaching, guidance, and ongoing support to team members to maintain performance standards

· Respond to escalated incidents including medicals, alarms, disturbances, and building-related issues

· Liaise with building management, tenants, and emergency services as required

· Coordinate with the Security Operations Centre (SOC) to ensure effective communication and response

· Assist with scheduling, shift briefings, and deployment of staff

· Ensure compliance with all site procedures, company policies, and client expectations

· Support training and onboarding of new staff members on site procedures

Prerequisites:

● Ability to obtain a Security License in the province of Ontario.

● Valid First Aid & CPR Level C from a WSIB approved provider.

● Emergency Management Certification.

● Crisis Intervention Training.

● Minimum three (3) years of security experience in a supervisory, dispatch, or team lead capacity within a large-scale commercial or industrial environment.

● Proficiency with site-specific security infrastructure, including Lenel OnGuard access control, Keywatcher key management systems, and Avigilon Control Center (ACC) surveillance software.

● Strong leadership, communication, and decision-making skills required for a high-volume, dynamic environment.

● Ability to remain calm and effectively manage complex incidents under pressure.

● Strong report writing, documentation, and operational oversight skills.

● Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position

● Legally authorized to work in Canada

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certifications with a 6-month commitment to the position/availability

Why choose Paladin?

· Opportunities for training and professional development

· Competitive salary and benefits package.

· Free Uniforms

· Security license reimbursement

· Dry cleaning & hemming/tailoring allowance

· Additional perks

· Work today, get paid today!

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high-quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.