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Publié il y a 3 mois

Senior Manager, Customer Segments & Growth (Partnerships & Operations)

@ SPECTRAFORCE

Toronto, Ontario

Hybride7+ ans d’expérience
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SIGNAUX

En bref

SPECTRAFORCE is hiring a Senior Manager, Customer Segments & Growth for a 24-month contract in Toronto, ON, hybrid with office days Tuesday, Thursday and Friday. The role leads partnerships, sponsorships and operational initiatives that grow a priority customer segment, and manages a team. Pay is C$50.18/hr, 9 AM to 5 PM schedule.

Responsabilités :

  • Develop and execute partnership and sponsorship strategies
  • Identify, negotiate and manage strategic partnerships
  • Lead operational excellence initiatives
  • Drive cross-functional execution with key partners
  • Lead and develop a high-performing team

Résumé des exigences :

  • 7 to 10 years in financial services, banking or partnerships
  • Proven partnership and sponsorship management experience
  • Strong negotiation and stakeholder management skills
  • Experience developing business cases and executive presentations
  • MBA or master's degree considered an asset
Source et dates

Type de source non vérifié · spectraforce-careers

Date publiée par l’employeur
2026-08-12
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineDéveloppement des affaires
Expérience7 an(s) et plus
Gestion d’équipeOui
Heures par semaine40
Horairejour
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Siège socialRaleigh
Offres sur Jobsy90
Description

Title: Senior Manager, Customer Segments & Growth (Partnerships & Operations)
Location: Toronto, ON (Hybrid in-office Tue, Thur, Fri)
Duration: 24 Months (possibility of extension/conversion)
Schedule: 9 AM – 5 PM

Role Overview:

  • Reporting to the Director, Segments & Growth, the Senior Manager, Customer Segments & Growth Strategy is responsible for leading the strategy and execution of partnerships, sponsorships, and operational initiatives that accelerate growth within the priority segment.
  • This role will develop and manage strategic partnerships that enhance Client’s value proposition, drive customer acquisition, and strengthen Client’s position as the bank of choice for newcomers. The role will also lead operational initiatives focused on improving efficiency, scalability, and customer experience across the priority segment.
  • As a people leader, the successful candidate will lead a team responsible for partnership management, operations, and business execution while driving segment performance against key growth objectives.
Typical Day Might Include:
  • Develop and execute partnership and sponsorship strategies that drive acquisition, awareness, and engagement within the priority segment.
  • Identify, negotiate, and manage strategic partnerships with external organizations to support business growth objectives.
  • Build compelling business cases, recommendations, and executive presentations to influence senior stakeholders.
  • Lead operational excellence initiatives to improve customer experience, business processes, and portfolio performance.
  • Drive cross-functional execution with Product, Marketing, Frontline, Risk, Operations, and other key partners.
  • Identify emerging market trends, customer needs, and growth opportunities to inform strategic decision-making.
  • Establish and monitor KPIs to measure partnership effectiveness, operational performance, and business impact.
  • Lead and develop a high-performing team while fostering a culture of accountability, collaboration, and innovation.
Qualifications:
  • Previous Senior Manager experience preferred
  • 7–10 years of experience in financial services, banking, strategy, partnerships, business development, or operations.
  • Proven experience developing and managing strategic partnerships and sponsorships.
  • Strong negotiation, stakeholder management, and influencing skills.
  • Experience leading complex cross-functional initiatives and delivering business results.
  • Strong analytical, strategic thinking, and problem-solving capabilities.
  • Elevated level of partner negotiation
  • Experience developing business cases, growth strategies, and executive presentations.
  • Previous people leadership experience considered an asset.
  • MBA or Master's degree considered an asset.

Applicant Notices & Disclaimers

  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$50.18/hr.

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