Premium Administrator Student Co-op

Company: CLIC
Department: Group Benefits
Employment Type: Student (4 months)
Work Model: Hybrid (2 days in office)
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

During your internship, you will have the chance to participate in various stimulating projects in collaboration with passionate and dedicated mentors who are committed to your success. These client driven projects will allow you to build the foundation of your career, while developing your analytical skills, your rigor, your team spirit and your knowledge of the insurance industry. Co-operators is much more than a work environment; it's a lifestyle where you can participate in a variety of social activities that will allow you to bond with your colleagues and develop your professional network.

The Premium Administrator Student provides efficient, responsive service to customers and internal business partners on billing-related questions for Co-operators Group Benefits products and services. This role supports the receipt and reconciliation of premium payments, maintains accurate group payment records, and partners with internal financial departments. Key responsibilities of this area include Group Benefits payments, reconciliation and servicing; commission administration; ASO and HSA product support; service provider payments; account and commission reconciliations; TPA claim reimbursements; and other financial-related duties.

How you will create impact:

• Analyzing and verifying premium reporting and payments to ensure reports balance to client general ledger accounts, while investigating and correcting discrepancies.
• Initiating new advisor setup and revisions, reviewing commission schedules for completeness, and ensuring accurate advisor information in system of record.
• Analyzing and verifying commission reports, investigating discrepancies, and supporting accurate commission processing and resolution.
• Performing monthly contribution, tax, and expense transfers, preparing reconciliations for all HSA/ASO general ledger accounts, and investigating and correcting discrepancies.
• Reviewing and authorizing invoice payments and premium refunds within established financial limits, preparing accounting entries for Finance, and updating client records.
• Managing statistical balancing, active group counts, and movement processes throughout the year, while ensuring timelines are met, data integrity is maintained, and monthly reporting is provided to management.
• Providing client service for billing-related questions and working with clients to develop reporting for forfeitures and outstanding balances that meet their needs.

To Join Our Team:

• You have experience with Excel, Word, Access, and other technical experience is an asset.

• You are a team player who can adapt to a dynamic environment.
• You have an understanding of accounting principles and practices is an asset

How you will succeed:

• You have strong time management and organizational skills.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You are well organized and detailed.
• You have strong communication skills to convey messages and explore diverse points of view.
• You build and maintain trusting relationships and provide guidance to support the development of shared programs and practices.
• You’re an effective team player who shares knowledge to support your peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Length of internship of 16 weeks
• Possibility to extend contract during your studies

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