Senior Change Management Consultant

We are seeking a highly experienced Senior Change Management Consultant to lead and execute enterprise-level change initiatives across complex, multi-stakeholder public sector environments. In this role, you will be responsible for developing structured change management strategies, multi-year roadmaps, stakeholder engagement frameworks, and targeted communication plans for large-scale IT transformations. Working closely with executive leaders, project managers, and business teams, you will conduct change impact assessments, lead interactive workshops, mitigate resistance, and establish metrics to track organizational adoption, proficiency, and long-term sustainment.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 6-month contract.

Advantages
Large-Scale Enterprise Scope: Lead high-impact change transformation across multi-stakeholder, enterprise-wide environments.

Executive Advisory Role: Interface directly with senior leadership to shape communication strategies, sponsor roadmaps, and organizational messaging.

End-to-End Methodology Leadership: Drive the full change lifecycle from initial readiness and impact assessments to training delivery and adoption measurement.

Focused Onsite Collaboration: Collaborate directly alongside cross-functional project leads and stakeholders in a dedicated 5-day per week Toronto workspace.

Responsibilities
Enterprise Change Strategy & Roadmaps: Develop, execute, and sustain structured, multi-year change management strategies, plans, and frameworks aligned with overarching IT transformation goals.

Stakeholder Impact & Readiness Analysis: Conduct comprehensive stakeholder analyses, change impact assessments, and organizational readiness evaluations to identify potential points of resistance and people-side risks.

Executive Communication & Engagement: Craft and deliver clear, compelling communication materials—including executive decks, briefings, newsletters, sponsor roadmaps, and FAQs—tailored for diverse technical and non-technical audiences.

Workshop Facilitation & Training Plans: Design, coordinate, and facilitate interactive workshops, briefings, and training sessions to build change capability and foster organizational buy-in.

Adoption Metrics & Governance: Define, track, and report on Key Performance Indicators (KPIs), usage metrics, and feedback loops to measure adoption, utilization, and proficiency across participating groups.

Sustainment & Knowledge Transfer: Establish post-implementation sustainment plans, continuous improvement frameworks, and knowledge transfer strategies to institutionalize changes and ensure long-term benefits.

Cross-Functional Collaboration: Partner closely with project leads, business analysts, process improvement leads, and steering committees to integrate change practices seamlessly across all project stages.

Qualifications
Enterprise Change Leadership: Demonstrated experience leading large-scale, enterprise-level change initiatives across multi-stakeholder environments (Strictly Required).

Strategy & Multi-Year Roadmaps: Proven ability to develop and execute change management strategies and multi-year roadmaps aligned with enterprise IT goals (Strictly Required).

Executive Communication & Content Creation: Hands-on experience developing communication plans and crafting high-quality materials (decks, newsletters, FAQs) for executive and diverse audiences (Strictly Required).

Workshop Facilitation & Training: Demonstrated success conducting workshops, stakeholder briefings, co-design sessions, and training programs (Strictly Required).

Adoption Metrics & Resistance Mitigation: Experience defining KPIs, tracking adoption and proficiency metrics, conducting readiness assessments, and implementing resistance management plans (Strictly Required).

Nice-to-Have Assets:
Prior change management experience within a public sector or broader public sector environment.

Experience supporting onboarding initiatives for large-scale digital platforms or enterprise software solutions.

Knowledge of structured change management methodologies (e.g., Prosci, CCMP certification).

Summary
If you're interested in the "Senior Change Management Consultant" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.